Receptionist

We are looking for charming and engaging individualswith a passion for service excellence to join our team as a Receptionist.

As a Receptionistyou will:

• Be highly courteous and give our guests a memorable welcome and lasting impression
• Provide exceptional service by demonstrating full knowledge of our products, services and facilities
• Ensure that the daily task list is completed effectively
• Work collaboratively with your colleagues to deliver captivating experiences
• Take initiative in accommodating our guests needs in a resourceful manner

Successful Receptionists have:

• Excellent guest engagement skills
• An ability to bring the guest experience to life throughout the hotel
• Willingness to learn and work with IT systems quickly
• The ability to communicate and organize yourself in line with different guest expectations
• A good command of English is essential, a second language is advantageous

In return, we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• Staff incentives when you and the team perform

About us:

Situated on iconic Princes Street, the Mount Royal Hotel Edinburgh by The Unlimited Collection boasts an unbeatable location in the heart of Scotland's vibrant capital. Just a 4-minute walk from Edinburgh Waverley station and a 30-minute drive from the airport, our hotel offers easy access to must-see landmarks such asEdinburgh Castleandthe Royal Mile.

Mount Royal Hotel by the Unlimited Collection is managed by The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

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