Communications Manager

Join us as Communications Manager at The Dorchester Hotel, 45 Park Lane and Coworth Park, part of Dorchester Collection, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry.

When you join us as Communications Manager, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

WHAT YOU’LL GET

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

WHAT YOU’LL DO

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for managing communications activities for The Dorchester, Coworth Park & 45 Park Lane to ensure our guests receive nothing but the best experience.
• Lead and manage our international and domestic PR agencies, supporting director of public relations on rolling out strategy
• Oversee press office function across the three hotels
• Plan and execute PR and media events with top tier media to showcase new hotel offerings and partnerships
• Support development and delivery of brand aligned target partnerships with media appeal to enhance and grow hotel reputations
• Maintain and develop key media relationships, seeking high-level placements in target print, broadcast and online media
• Manage media enquiries, review/interview, partnership, photo shoot and filming requests when relating to PR
• Collaborate with Dorchester Collection corporate communications team on rollout of brand campaigns
• Lead on content creation for press releases, articles and keynote presentations
• Curate experience visits across the hotels for key media, ensuring they receive bespoke experiences
• Organise and oversee external photo shoots and filming with media / press
• Monitor industry trends and make appropriate recommendations regarding communication strategy surrounding them
• Confidence when liaising and advising key senior stakeholders and hotel team members + partners
• Monitor and analyse results regularly from press activity and communications
• Create weekly and monthly reports for senior stakeholders
• Support director of public relations with any crisis management

The items shared are the essence of a day in the life of a communications manager, but we’ll make sure you are provided with specifics on how we care for our hotel

WHAT YOU’LL BRING

• Previous experience in a similar role
• Proven track record of designing and executing successful national and international publicity campaigns
• Strong media and influencer relations
• Exceptional writing and editing skills
• Excellent attention to detail
• Highly organised, and able to thrive in a dynamic, constantly changing environment

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.