Mortgage Processor

Company Description
We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can't or won't. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description
As a Mortgage Processor, you will provide support to the Mortgage Advisors and customers by accurately assessing new applications against underwriting criteria, following appropriate policies and procedures and ensuring that pipelines are appropriately managed and progressed.

As a Mortgage Processor, we are looking for someone to:

• Accurately process applications from receipt of pack to submission to underwriting, completing information on relevant systems and completing relevant fraud prevention checks
• Provisionally underwrite and package new applications received, providing an initial case assessment and requesting any additional information required to progress to underwriting
• Complete security checks with applicants where required, with a focus on fraud avoidance, ensuring timely investigation, escalation and reporting, to minimise the risk to the business and the customer
• Accurately manage the submission process, ensuring all data entry is accurate completed to ensure a smooth transition to underwriting
• Proactively manage a pipeline of cases, ensuring that information is proactively requested from customers and third parties
• Provide customers and other stakeholders with updates and ensure required information is requested within service levels

Qualifications
Essential

• Customer Service experience
• Mortgage processing/administrative experience
• Ability to assess and interpret information supplied e.g. bank statements
• Strong communication skills both written and verbal with the ability to prioritise and work to deadlines

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Additional Information
Benefits working at Together

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Life assurance
• Critical illness cover
• Health cash plan
• Private medical insurance
• Travel season ticket loans
• Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we'll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

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Location: Heald Green, GB

Posted Date: 12/25/2024