Legislative Assistant

This client is a market leader in the homestays hospitality sector, allowing you to book anything from a short stay in some of the worlds most unique vacation rental properties to a longer stay in a townhouse in London via their platform.

Location: UK, London

Length: Start Date 07/01/2025 End Date 06/01/2026

Rate: £30.56 p/h (equivalent to £63.5K annual)

Hours: 40 hours per week

Job Description

Role Brief

The Legislation Implementation Associate Role will sit within the Policy Products team. This role is responsible for the implementation of regulatory compliance products related to Short Term Rental regulations, and to provide ongoing support to governments using those products.

Job Responsibilities:

• Be an expert on company regulatory products and be able to explain those products to cross-functional teams as well as external stakeholders
• Manage internal intake process when a new regulatory product is required; including gathering and inputting necessary information from a government to build the product and working with the engineering & operations teams to project manage the implementation on behalf of the policy team
• Deploy a suite of non-technical solutions including responsible hosting pages and customer service talking points after laws are passed
• Onboarding government staffers into the suite of products built for their jurisdictions. This could include developing a webinar or conducting live training
• Being the point of contact for government users after they are onboarded to help with any questions they might have. Some of these questions might be able to be answered with quick off shelf responses, others will require custom replies based on internal cross-functional collaboration
• This role will work with governments in Europe and Asia. The teammate will be required to work hours that are available for both regions

Essential Skills/Qualifications:

• 3+ years of relevant experience (Code enforcement, regulatory compliance, account management, software sales and implementation, customer success, or similar fields)
• Ability to work independently as well as a team player in a cross-functional work environment while producing the highest calibre work product promptly
• Experience thriving in a fast-paced environment
• Ability to manage multiple projects simultaneously and to prioritize work dealing with multiple stakeholders with competing interests
• Passion for working with clients and providing a high level of customer service
• Commitment to modelling inclusive behaviour
• Familiarity with digital marketing and comms tools and metrics of importance
• Experience with Salesforce, Asana, and Jira is a plus

The closing date for applications is 13/12/24 so apply now!