Reservations Agent

New Year, New Job!

Venue Options is a highly successful corporate booking agent, specialising in accommodation, meetings, conference, events and rail reservations. Further growth see's us once again looking to expand our team.

In thisrole from our site on the outskirts of Sheffield (close to Junction 33 of the M1), you would join a team of 20 other agents and be responsible for sourcing, managing and administering accommodation stays on behalf of our clients, whether it is an overnight stay, a long-term project or a group number of bedrooms; it is all about research and relationship building to get the best possible prices, deals and solutions.

The Role

Research and recommend appropriate hotels and locations
Proactively source, compare and negotiate prices for maximum cost savings
Build strong relationships with your allocated clients
Provide administrative support, pre and post stay
Support accounting function for accommodation bookings

Ideally you will possess:

Hotel, venue or other industry related experience (not essential as training will be given)
Strong administration background
Knowledge of online booking providers inc. GDS (not essential as training will be given)
Proven customer service experience
Excellent telephone manner
Quick to learn/adapt attitude

To succeed in this role, youll need to demonstrate a high level of accuracy, attention to detail and possess a desire and ability to work to targets and deadlines. Dont worry if you dont have industry experience as we offer full on the job training.

In return we offer:

A highly competitive salary
A loyalty scheme linked to length of service, to include healthcare and additional holiday entitlements
Discounted & free hotel stays + Discounted rail travel
Paid over-time
Free on-site parking
Company Pension Scheme

In addition to the above, there are also opportunities to attend hosted familiarisation events around the UK to experience hotels first hand.

If you feel you have the determination to make this role your own, please include your CV,along with a covering letter tell us why this role would be perfect for you.

For driven individuals, there are opportunities to develop and move into other departments and roles within the business.

PLEASE INCLUDE YOUR CURRENT SALARY DETAILS IN YOUR APPLICATION

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