Reception Manager

Job Advertisement: Reception Manager

Position: Reception Manager
Location:Birmingham
Salary: £14.50 per hour
Assignment: Ongoing

We are seeking a professional and highly organized Reception Manager to join our dynamic team. This role is an excellent opportunity for someone with a strong background in front desk operations, exceptional customer service skills, and proficiency in managing administrative duties.

• Oversee the daily operations of the reception area, ensuring smooth and efficient service.
• Provide outstanding customer service to all guests and clients, handling inquiries and resolving issues promptly.
• Manage bookings, check-ins, and check-outs with precision, ensuring an excellent guest experience.
• Utilize Opera PMS to manage reservations and guest profiles effectively.
• Supervise and support reception staff, scheduling shifts and training new team members as needed.
• Maintain a professional and welcoming environment for all visitors.

• Proven experience in a similar role, preferably within the hospitality industry.
• Proficiency in Opera PMS or similar reservation systems.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• A proactive attitude with excellent problem-solving skills.

• Competitive hourly rate of £14.50.
• Opportunity for an ongoing assignment with potential career growth.
• A supportive and friendly work environment.

If you are a motivated individual with a passion for delivering exceptional service and a knack for operational excellence, wed love to hear from you.

AMRT1_UKCT