Solutions Architect

IT TEAM

Business Systems, an integral part of IT, is a newly created capability at Silverstone whose mission is to drive the digital transformation of Silverstone over the next decade. Working closely with our business partners we aim to provide state of the art solutions for encompassing; cloud & edge computing, 5G networks, generative AI, social media, digital trust and cybersecurity, digital twins & data and sustainability but always with the customer at the core of our thinking.

JOB PURPOSE

The Solutions Architect will be responsible for designing and implementing complex technology solutions to support our business objectives. You will work closely with cross-functional teams, including IT, operations, finance, sales, marketing and business stakeholders, to understand their requirements and translate them into effective, scalable, and secure IT systems and architectures.

KEY RESPONSIBILITIES

o Experience of providing consultancy to the business, designing, and monitoring complex

architectures and delivering architectural solutions to solve business requirements and

concerns. Develop, coach and bring teams together through collaborative working.

o Experience of end-to-end solution architecture delivering eCommerce, CRM and digital

applications.

o Ideally, project-based experience with any of the following: eCommerce, loyalty, booking &

reservations and CRM.

o 2+ years’ experience as a Solution Architect within hospitality, events, retail (or similar e.g.

media, travel).

o Excellent interpersonal skills, communication, influencing, stakeholder management.

o Strong hands-on implementation skills in contemporary technologies and methodologies

(Cloud, Integrations / APIs), comfortable working at the detailed level in complex technical

environments.

o Modelling processes, systems, data and infrastructure in UML, Archimate and/or other

modelling languages.

o Systems architecture creation techniques, wide range of available technologies.

o Self-motivation to drive through a programme that reconciles and meets complex and

competing demands.

o Experience working to agile methodologies.

o Experience of working within a multi-channel hospitality/retail environment.

TEAM RESPONSIBILITIES

o Establish good working relationships with IT Team;

o Establish good working relationships with all members of the wider Business;

o Have meaningful discussions with the rest of the Business Systems Team to support them

and receive support for your role;

o Develop any relationship needed with 3rd party suppliers in order to make the most of your

interaction with the Business Systems and Service Desk;

PERFORMANCE RESPONSIBILITIES

Performance will be monitored against the following:

o Objectives set through the Personal Development Review (PDR) process.

KEY RELATIONSHIPS

o IT Team

o Head of Systems Tech

o Events – Public & Corporate

SUSTAINABILITY

We don’t just look after our team and our fans. We want to look after our world too. We're committed in our responsibility to reach our zero-carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venue’s power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.