Field Service Technician Packaging Machines & Systems

As a Company we support our customers. As an employer, we support your career!

Our parent company, Siat S.p.A., is the market leader in high-performance machinery and systems for the packaging industry, creating more environmentally friendly alternatives for a wide range of sectors. At SIAT Support S.A., we make sure that these systems are installed, maintained, and, if necessary, repaired or replaced all over the world.

We are problem solvers, production savers, and the premier resource for even the most complex technical difficulties. If you are looking for a strong team with enthusiastic and ambitious colleagues and a place where your work has a positive impact on people and the environment, then you might want to join us as

Field Service Technician Packaging Machines & Systems ‒ UK (m/w/d)

Nationwide (UK)

No mundane routine ‒ we make every day special:

• In this highly variable position, you will inspect, maintain, and repair our products (pneumatic and battery-powered manual strapping tools as well as semi-automatic and fully automatic strapping, pallet wrapping, carton sealing, and cartoning machines) at our customers’ locations in Germany, Austria, and Switzerland.
• In collaboration with our Business Service Manager and Service Coordinator, you will offer premium service, e.g., by answering technical questions and training our customers' staff in the (safe) operation of our products.
• As a representative of our company, you will strengthen our relationships by proactively addressing customer needs, assisting with spare parts management, and advising on replacement options for retired equipment.

Skills you bring to the team:

• Completed electrical (technical) training, e.g., as an electronics technician for industrial engineering, mechatronics technician, industrial mechanic, or plant mechanic
• Professional experience in a workshop or production environment (ideally in the steel industry) with a sound understanding of assembly and production ‒ additional expertise in pneumatics is a big plus
• Confident in the operation of standard tools, equipment, and modern computers, as well as a good understanding of current health and safety regulations
• Class B driver's license
• If you are a proactive team player who enjoys building and strengthening relationships, can quickly adapt to new projects, and enjoy a career where your daily routine is anything but boring, then this is the job for you!

Benefits that should go without saying:

• Above-average compensation, including Christmas and holiday bonuses
• Laptop and cell phone
• Company car (also for personal use with a 1% rule)
• Company credit card (e.g., for gas, hotel bookings, etc.)
• Good work-life balance with 37,5 hours (full-time)
• Regular events
• A warm and friendly working atmosphere with an emphasis on open and appreciative feedback
• Strong team spirit across departments
• Collaboration as equals with flat management hierarchies

Did we spark your interest?

Then we're looking forward to your documents (CV, training certificate, and latest work reference) at infosiatsupport@siat.com.

Of course, we will be more than happy to answer any questions you may have via the same email.