Director of Entertainment & Leisure Operations (Apply in minutes)

### Description



**About the Role**


The Senior Manager within Entertainments and Leisure will be accountable for
the smooth planning and operational delivery of our entertainment and leisure
proposition across our family breaks, live music weekends and resort-based
events at our Minehead Resort.


From an entertainment perspective, this includes leading through all activity
for the entertainment teams, which covers Redcoats, performers, and our
technical support teams. Managing the product delivery for activities, events,
large scale production shows, Intellectual Property (IP) content, varied
visiting artistes and seasonal product.


On the leisure side, this includes overseeing all of our pool, sports &
activities and fairground proposition.


On a day to day basis, you will lead the team to deliver a memorable
experience to our guests, focusing on fantastic guest experience, high service
standards and delivery of budget. This will involve both setting and rolling
our strategy for the Entertainment & Leisure team, as well as getting stuck in
to support the teams operationally where needed.


Creating an environment that allows your team to perform at their best and
deliver an amazing experience will be high on your priorities, as well as
constantly being on the lookout for opportunities. **
**



### About You



We are looking for someone who lives and breathes guest experience. You should
have strong experience in a similar role within an Entertainment or Leisure
Environment


You should have excellent experience in event management along with experience
in working with and building relationships with external industry experts and
suppliers.



Strong experience of being guest and customer facing is essential, as well as
dealing with a range of queries and sometimes complaints directly.



An analytical mind with the ability to forecast and manage costs is extremely
important for this role. You will always have the financials in mind but will
balance this with keeping our guest experience at the heart of your decisions.


You will need to be able to set strategic direction for your team whilst also
being happy to be involved in the day-to-day operations, working closely
alongside your teams to manage any challenges that arise.


You should have excellent communication skills and be confident engaging with
teams at all levels. You should also have a curious mindset and not be afraid
to challenge the status quo.


Whilst your skills and experience are important to us, your approach, mindset,
and attitude are of equal interest to us.





### Interested?



If this sounds like the perfect role for you, we would love to hear from you.
To apply, click the apply now button and we will ask you to submit your CV as
well as a few words about why you would like to work for Butlins, what about
this role excites you and what you would bring to the role if successful.

Should you have any questions or require any adjustments for this process,
please email careersatbutlins@butlins.com.



### About Butlins

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.

There has never been a more exciting time to join Butlin’s!



Location: Alcombe, GB

Posted Date: 12/24/2024