Quality Assurance Tester (AA 2)

Salary : $48,422.40 - $71,198.40 Annually

Location : Ankeny - 50021 - Polk County, IA

Job Type: Full-time

Job Number: 25-01704

Agency: 645 Iowa Department of Transportation

Opening Date: 12/20/2024

Closing Date: 1/5/2025 11:59 PM Central

LinkedIn Tag: #LI-POST

Point of Contact: Denise Said, Denise.Said@iowadot.us

Job Description

Are you able to work in a fast-paced environment and juggle multiple projects and tasks simultaneously, ranging from small bug fixes or enhancements to a complex and diverse changes required by new legislation or Business Unit needs? Then this position may be for you! You would need to have knowledge of our current business processes and system functionality to provide accurate and knowledgeable support essential changes, and to provide guidance and support to front line staff when troubleshooting issues with the operating systems.

The Business System Team under the System & Administration Bureau is looking for an Administrative Assistant 2 position to serve on the Quality Assurance Testing Team. This position will identify and investigate operational problems, recommend corrective action, provide advice to system enhancements and upgrades, test software against specification and regression testing to ensure baseline functionality remains stable, assist with developing difficult and/or complex improvements to the Motor Vehicle Division's operating systems (ARTs, IFTA/IRP, CVIEW, IAPS, ERT/ELT). This position will monitor the inventory of records access; create, modify, and terminate access for system users.

Iowa DOT's Mission is Making Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa DOT's five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

Location: 6310 SE Convenience Blvd, Ankeny, Iowa 50021, flexible

Shift: 7:00 AM to 3:30 PM, Monday through Friday, flexible

Your Responsibilities will include, but are not limited to:

• Provide assistance with program operations, participates as a member of special teams to provide accurate and timely advice on changes.
• Provide communication between the project team, management; serves as contact person for information management system issues. Gather facts, collect data, identify solutions to related issues and document findings for future reference.
• Monitor, organize and implement system access best practice guidelines to ensure only qualified applicants receive access to our business systems. Add and remove users from operating systems and maintain compliance with Federal and State standards.
• Develop and execute the core components of testing; organize and coordinate with project team and management for monthly code moves, oversee testing and ensure all Bureaus have reported their findings and the change is implemented according to directives and instructions.
• Technical support and troubleshooting of operating systems for front line staff.
• Responsible for System Access; ensure driver/vehicle access, customer personal information and protected data is secure and only authorized users can access our business systems according to specific agreements (28E, MOU or DPPA)

What we offer YOU:

- Competitive pay and benefits package including health, dental, flexible spending, and life insurance.

- Insurance benefits start first of the month following 30 days of employment. 2025 health and dental insurance premiums can be found

- Opportunities for professional growth and development.

- Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

- Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

- Optional 401A plan with employer contributions.

- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the !

You have the freedom to flourish in Iowa - Apply today!

The Iowa Department of Transportation is an equal opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at:

Reasonable accommodation includes an interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
2. A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.

For additional information, please click on this .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel,and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations;reviewing operating records/reports and evaluating their effectiveness)?

• I have not graduated from an accredited four-year college or university with a bachelor's degree in any field
• Less than 12 months of the administrative support work identified
• 12 months or more of the administrative support work identified

04

How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports;organizing files; scheduling meetings/appointments; arranging travel; processing travel claims;ordering supplies/equipment) or technical support work (e.g., determining budget, personnel,and equipment needs; compiling/evaluating statistical, historical, economic, business, financialor technical program data; interpreting or securing compliance with laws, rules and regulations;reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.

• I do not have any of the combined education and/or experience
• Less than five years of the combined education and/or experience
• Five years or more of the combined education and/or experience

05

Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?

• I am not a current State of Iowa employee
• I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa
• Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
• 12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

Required Question

Location: Norwoodville, IA, US

Posted Date: 12/23/2024