Reservations Coordinator

About Us

Golf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.

Our offices are in London, St Andrews, Stockholm, Oslo, Singapore and Jakarta. We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them. Candidates should have travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language.

About the opportunity

• Administration of bookings
• Booking management and delivery of company standard for customer experience
• Supplier communications
• Document preparation
• Supplier contract coordination
• 40 hours per week plus occasional seasonal overtime
• Reports to: Reservations Manager
• Location: St Andrews

What you can expect

• A very competitive salary, dependant on experience
• Workplace pension scheme
• 25 days paid holiday per annum
• Eligibility for company wide bonus and incentive schemes
• Monthly destination training by industry experts
• A brand new laptop
• Quarterly team outings
• Staff uniform (Peter Millar)
• Career development planning
• Exposure to international business in a fast growing company

If you have the below attributes, we want to hear from you

• Self starter, with a passion for travel and golf*
• Comfortable using digital tools to complete daily tasks
• Work well in a team
• Strong numeracy and communication skills - both written and verbally
• Professional telephone etiquette
• 1-3 years previous experience
• Strong organisational skills and granular attention to detail
• Willingness to travel
• Analytical approach
• Ability to work autonomously when required
• Creativity
• Ambition & motivation to succeed

You’ll be assisting with bespoke itineraries that aim to elevate our customers’ experiences, inspiring discovery and setting the scene for unforgettable shared moments. Golf is at the heart of our offering, with the best courses forming the centerpiece of many itineraries. However, our approach goes far beyond golf; meeting the expectations of the luxury traveler, whether a golfer or not, requires careful attention to detail at every stage of the journey.

As a Reservations Coordinator, you’ll work closely with suppliers and Destination Management Companies (DMCs), building and managing relationships that allow us to provide unique and exclusive opportunities for our clients. Your organizational skills and keen eye for detail will ensure each itinerary is flawlessly executed.

Ideal candidates will have work experience in the luxury travel or hospitality industry, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential. We’re looking for someone eager to learn, grow, and make a meaningful contribution to our dynamic and expanding team.