Hotel General Manager

The Place
Our client owns an exquisite 5-star boutique hotel nestled in the scenic heart of West Scotland offering guests a relaxed and intimate escape to a private family getaway or a luxurious exclusive use wedding venue.

The Job
As General Manager, youll be at the heart of this luxurious venue, overseeing day-to-day operations with a dedicated approach that will enhance the guests' experiences. This is a hands-on role, perfect for a people person with an exceptional sense of hospitality, looking to lead by example. You will be responsible for running all areas of the propertyfrom guest satisfaction and team recruitment to financial management and strategic promotionwhile upholding the highest standards of luxury service.

The Role
Deliver an unparalleled guest experience through attention to detail, responsiveness, and commitment.
Oversee and lead all departments: front and back of house, kitchen, reception, and housekeeping.
Manage reservations, ensuring accuracy in records and guest preferences.
Conduct regular maintenance, cleanliness, and kitchen checks to keep all areas pristine.
Recruit, train, and develop a high-performing seasonal team.
Handle the guest house budget and in-house accounts, liaising with an off-site accountant for VAT submissions.
Develop revenue-increasing strategies and utilize social media for guest house promotion.

The Person

Proven Boutique Hotel Management Experience: Ideally at a 5-star level, with the skillset to oversee all guest house operations.
Versatility and Leadership: Preferably chef-trained or experienced in kitchen operations and willing to work hands-on in all areas.
Exceptional Organizational Abilities: Efficient time-management and a talent for multi-tasking.
Guest-Centric Mindset: A true passion for guest satisfaction and delivering memorable stays.
Financial Acumen: Skilled in budget management, payment processing, and monitoring expenditures.

The Rewards
Salary £42,000
Live-in Accommodation
Performance-Related Bonus Scheme

If youre ready to bring your passion and experience to a place where hospitality meets natural beauty. Apply today to help shape an unforgettable guest experience in one of West Scotland's most stunning locales!

Xpress Recruitment is acting as an Employment Agency in relation to this vacancy.All candidates registering with Xpress Recruitment will need to provide proof of identity, eligibility to work in UK and any relevant qualifications and references.

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