Tenancy support officer (supported housing)

Tenancy Support Worker

Workington, Cumbria

Permanent, Full time (37.5 hpw)

Pay £12.00 per hour (Salary £23,464 per annum) plus Brilliant Benefits including cash Health Plan

Home, a place where you belong

We have a fantastic opportunity to join our team here at our Allerdale rough sleepers accommodation programme as a Tenancy Support Worker (known by us as Support Worker).

Allerdale RSAP is our supported accommodation service in Workington and Cockermouth. Weve been open just over three years now and it is fantastic to see the differences weve made and continue to make to our customers lives on a daily basis. The positive outcomes speak for themselves. We support people who have been homeless or are at risk of homelessness. Each of our customers has their own story and understanding this is key in the role of a Support Worker.

What is a typical day as a Support Worker?

• Assisting customers with practical, daily living tasks to develop their independence,helping them to achieve the goals, aspirations and outcomes documented in their support plans.
• Running customer activities in the service, encouraging customers to interact with other customers and build the skills they need to achieve independence.
• You will support customers to access external groups and agencies to build up their own support networks for when they are ready to move into independent accommodation.
• You would be supporting customers to build the skills they need to maintain permanent independent accommodation. This might be things like budgeting, paying bills, setting up utilities, ensuring their property is clean and tidy, cooking good healthy meals.
• Liaising with external agencies and bringing those agencies around the table to provide the support your customers need to hit their goals.
• Working with customers to secure permanent accommodation.

Did I mention you would be working for one of the Top Ten Great Place to Work in the UK?

Our team

We have a fab team of 3 support workers, 2 waking night concierges and Joanna Peters is our senior client services manager for the service. As well as looking out for our customers, we look out for each other too.

We are a 24.7 service. Our night concierge team works our night shifts; 8pm - 8am, and our support workers will work predominately between the hours of 8am and 8pm Monday Sunday. Typical shifts are on a 3-week rolling pattern These being: 8am 4pm; 9am 5pm; 12pm 8pm.

You Bring

• You need to be passionate about supporting people to achieve their full potential.
• You need to be someone who is tenacious. Things wont always go right but you will be able to pull it all back together and get things back on track.
• You will be empathetic. You will understand where people are in their lives and adapt your approach to support them.
• You need to be someone who gets a buzz from seeing someone achieve something they have been working towards, no matter how small.
• You will be someone who is able to work with other agencies and pull them in to support your customers to be their best.
• If you have worked in support, care or housing before thatd be great. But its the people skills we are looking for. We can teachyou the rest so do not let that put you off.
• Youll need an Enhanced DBS check done and we pay for that.
• As we work with customers in the community, a driving licence and access to a car is a must.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Whats in it for you?

• 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about ourbenefits on our website.

Find out more

Click APPLY NOW to see ourSupport Worker Job Description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.

Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at ?

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Location: Northside, GB

Posted Date: 12/23/2024