General Manager

Job role: General Manager

Location: London

Salary: £60,000 per annum

Are you a dynamic and personable manager with exceptional financial expertise. Have a proven track record in mobilisations and leading teams through change to deliver an exceptional level of food and service, with a passion for quality, team development and training.

If so, we want you to lead our clients contract catering operation!

General Manager Duties:

• To plan, lead and execute the smooth delivery of all operations within the venue and ensure the highest levels of customer service at all time
• Responsible for managing the daily operations of all outlets, including coffee bars, self-service and full service restaurants, kitchen, hospitality and events
• Making sure we are meeting the standards required by the client
• To ensure a 5* service is always delivered
• Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
• Proficiency with numbers, understanding budgets, recognising opportunities to manage costs while growing sales. To analyse and report data into actionable tasks to support management and client decision making
• Seek opportunities to exceed customer and client expectations and increase the turnover
• To assist as directed with all aspects of preparation and presentation of food to the companys standard and ensuring adherence to legislation including HACCP
• Monitor compliance with company and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facility
• Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation & till operations
• To assist the compilation and delivery of various management reports
• To assist with the planning, organisation and delivery of events scheduled during the year
• Day to day management of the ordering process and stock control
• Working knowledge of HACCP & Health & Safety laws
• Plan a programme of continuous improvement in service and food delivery

General Manager Requirements:

• Previous experience as General Manager within contract catering
• Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
• Positive attitude, professionalism and respect for others
• Have the ability to display a real passion for food and customer service
• Must be able to work within a team and without supervision
• An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
• Strong leadership qualities and excellent communication skills
• Must be computer literate and have experience in using excel spreadsheets
• Strong financial understanding and demonstrable budgeting management
• Good understanding of report writing and financial management
• Have creativity and a flair for marketing

General Manager Additional Benefits:

• Contributary pension scheme
• Free access to the company Employee Assistant Programme
• Life assurance at two times salary
• Company events including all company Christmas party
• Recognition schemes and people awards
• Family-friendly support, including enhanced maternity and paternity leave and adoption leave
• Day off on your birthday
• Referral bonuses
• Training and development opportunities

Who We Are:

They are a young and dynamic independent caterer based in the South East. They are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and the first certified B Corp catering company. They believe in creating memorable experiences for their customers through their vibrant, creative, and sustainable food offerings. They operate coffee bars, staff restaurants, and delis, tailored to their clients hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to their talented teams.

Join them and be part of a team that values excellence, creativity, and professional growth

ADZN1_UKTJ