WMS Training Specialist Intern

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

Americold Internship Experience

The Americold Summer Internship Experience is a 12-week, full time, paid internship that takes place over the summer term in various locations throughout the country. The internship opportunity will afford our interns to better understand of the supply chain industry, work on challenging and industry-specific projects, plus the ability to collaborate with organizational leaders, colleagues, and peers.

As an Americold Intern, the experience you will gain here will not only be essential to your personal and professional growth and development, but your contributions can make a vital difference for our company.

What you’ll Do

• Learn to manage the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE, Kirkpatrick Model of Evaluation, etc. and/or Agile methodologies on multiple deliverables with aggressive timelines
• Perform needs assessment and audience analysis to determine performance gaps and identify opportunities, priorities, and appropriate training interventions
• Responsible for reviewing metrics to determine the effectiveness of training, satisfaction measurements, and return on investment (ROI)
• Compiles and analyzes evaluation data, registrations, and other metrics to determine participation rates, the effectiveness of training, satisfaction measurements, and return on investment (ROI)
• Develop, maintain, and document WMS and any related interfaces or ancillary systems training materials.
• Consults, designs, develops, and delivers presentations both in the classroom and virtually
• Assist with configuration and testing tasks in the Learning Management System (LMS- Cornerstone)
• Participate in weekly team meetings and other meetings as necessary
• Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines
• Analyze, design, develop, and/or update on-demand courses and curricula using Captivate, SAP Enable Now, Articulate 360, or other eLearning authoring software
• Edits instructional and supporting materials for grammar, clarity, consistency, and accuracy of content

What Experience and Education You Need

• Currently a Rising Junior or Rising Senior enrolled at an accredited college/university for an undergraduate in Mass Computer Science, E-Learning, Instructional Design, Technical Writing or related field of study.
• Proficient in MS Products, especially Word and Teams
• Organized, collaborative, team-oriented, presentation skills

What Could Set You Apart

• Familiarity with Cornerstone, Learning Management Systems, SAP
• Technical writing techniques
• Ability to attend August 2025 Training Conference
• Prior internship experience

Physical Requirements

• May be required to tolerate working environment with inside controlled temperatures of –15 degrees Fahrenheit and outside ambient temperatures (including heat, cold and precipitation)
• Must tolerate heights up to 35 ft. and be able to access elevated platforms and catwalks
• Must be able to climb ladders and stairs
• Frequently required to stand; walk; push; pull; reach with hands and arms; stoop; kneel; and crouch
• Must frequently lift and/or move up to 50 pounds
• Must be able to use hand and power tools
• Must be able to use hands and fingers to handle, feel, and/or manipulate parts & tools
• Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception. Either naturally or with the aid of eye glasses
• Able to work nights and weekends • Able to pass a physical and respiratory exam

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.

What We Offer:

Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.