Assistant Store Manager

Assistant Store Manager East Grinstead

Who are we?

At Pets at Home, were passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

Whats the role?

Were on the lookout for anAssistant Store Managerto join our team inEast Grinstead. Reporting directly to the Store Manager, youll play a pivotal role in the retail management team, ensuring smooth daily operations and an exceptional shopping experience for our customers.

Your key responsibilities will include:

• Leading the team as Duty Manager in the absence of the Store or Deputy Manager.
• Driving sales performance and achieving key KPIs.
• Inspiring and motivating your team to create a fun, customer-focused environment.
• Managing recruitment, stock control, and pet care centre standards.
• Collaborating with the management team to deliver a seamless retail experience.

Well provideindustry-leading trainingto equip you with the skills and knowledge to deliver exceptional service and care for both customers and their pets.

Who are we looking for?

Were looking for someone with:

• At least 6 months of supervisory/management experiencein a retail environment.
• A passion for retail and a track record of achieving great results.
• The flexibility to work a 7-day shift pattern, including weekends.
• Strong communication and leadership skills to engage and inspire your team.
• A willingness to complete 6 months of training covering customer service, health & safety, and pet care.

About our Pet Care Centre

The Pet Care Centre in East Grinstead is vibrant and welcoming, supported by a fabulous team of 16 colleagues, including one manager, who share a passion for helping pets and their owners. Located in a small retail park, the store provides free on-site parking and is well-connected by public transport, with local bus routes nearby and East Grinstead railway station just a short distance away.

The area offers a variety of shops, cafes, and restaurants, making it easy to enjoy lunch or unwind after work. For nature lovers, the stunning Ashdown Forest and local green spaces provide the perfect opportunity for outdoor relaxation. With its friendly team, convenient location, and inspiring role, the East Grinstead Pet Care Centre is a fantastic place to work, grow, and make a difference for pets and their owners every day.

Benefits

We reward our management team with a comprehensive package designed to support your well-being, including:

• Annual bonusopportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday offto celebrate in style.
• Life assuranceworth 4x your annual salary.
• A4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Join Us!

Pets just see peoplethey dont discriminate, and neither do we.We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills dont perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.

Dont waitapply now! We may close the vacancy early due to high interest.

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