Assistant Store Manager

Assistant Store Manager Luton

Who are we?

WerePets at Home, a well-known name in the UK pet care industry. If you love pets, you might already be familiar with our range ofPet Care Centres,Pets Grooming salons, andVets for Petspractices across the country. Ourcommunity-focused pet care storesare where local people come together to support local pet owners and their pets.

Whats the role?

Were looking for anAssistant Store Managerto join our team inLuton. Reporting directly to theStore Manager, youll be a key part of theretail management team, ensuring smooth daily operations. AsDuty Manager, youll take full responsibility for the store in the absence of theDeputy or Store Manager. Youll lead from the front, managing everything fromrecruitment,stock control, andstore standardsto driving sales and ensuring exceptionalcustomer service.

Your role will include:

• Overseeing store operations when theStore ManagerorDeputy Manageris unavailable.
• Maximising salesand driving performance to achieve key KPIs.
• Leading and inspiring your team to ensure a fun, customer-focused environment.
• Maintaining high standards across the store, ensuring its a great place to shop and work.
• Collaborating with the management team to create a seamlessretail experience.

Well provide you withindustry-leading training, equipping you with the skills and knowledge to deliver top-tier service and care for our customers and their pets.

Who are we looking for?

• Youll have at least6 monthsofhands-on supervisory/management experiencein aretail environment.
• Passionate aboutretailwith a track record of delivering great results and high standards.
• Flexible to work a7-day shift pattern, including weekends.
• A strongteam playerwith excellent communication skills, able to engage and motivate your team.
• Ready to take on6 months of training, covering everything fromcustomer serviceandhealth & safetyto caring for pets.

About our Pet Care Centre

The Pet Care Centre in Luton is vibrant and welcoming, with a team of 17 colleagues, including two managers, who share a passion for helping customers care for their pets. The store features a popular large fish department, known for its high sales, and is located in a bustling retail park with excellent transport links, including a bus station on-site and a nearby train line.

Just a short walk away, Luton Point offers a variety of shops, cafes, and restaurants, while Wardown Park provides peaceful green spaces and walking trails. With its unique combination of accessibility, local amenities, and a supportive team environment, the Luton store is an inspiring place to work, grow, and connect with pet lovers in the community.

Benefits

We reward and recognise ourretail management teamwith a comprehensive benefits package that supports your mental, emotional, and financial well-being. Heres what you can look forward to:

• Annual bonus
• 28 dayspaid leave (rising to33 daysafter 2 years), including 8 bank holidays.
• Birthday day off celebrate your day!
• Life Assurance 4x your annual salary.
• Company pension contributionof 4%.
• Colleague discountof 20% across Pets at Home, Pets Grooming, and Vets for Pets, plus 30% off our own brand.

Pets just see people. They arent biased and they dont discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Apply Now

Dont wait! If youre interested in thisAssistant Store Managerrole inLuton, apply today to avoid disappointment. We reserve the right to close the vacancy early due to the high volume of applications.

ADZN1_UKTJ