Clubcorp Usa Incorporated
Membership Refund Manager
Job Location
Irving, TX, United States
Job Description
Job Description
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !
Membership Refund Manager
This position supports the field and answers questions regarding membership sales, membership policies and accounting questions. Working directly with OM, MD, and GMs. This position also works with our legal team as well as RVPs and VPMs. Occasionally assists with audit requests.
Remote/hybrid options considered with preference given to candidates in the Dallas-Ft Worth area.
Responsibilities
• Review and process refunds related to membership deposits and fees. This process requires attention to detail, accuracy in preparing legal documents and routine follow up with the clubs regarding the status of the refund request so that the refund request can be processed in a timely manner.
. Review and process RRU (Relocation, Reinstatement and Upgrade) requests, determining eligibility and amount by reviewing documented policies and membership documents.
• Participate in weekly membership meetings.
. Prepare stock list at year end for submitting to AP for 1099 purposes.
About You
• Prefer a working knowledge of Oracle.
• Working knowledge of Office 365 applications (particularly Excel, SharePoint and Outlook)
• High degree of analytical thinking and problem-solving skills
• Excellent written and verbal communication skills
• Excellent organizational skills; deadline oriented and ability to prioritize/multi-task
• Demonstrated ability to work well with teams, facilitate and lead a project to completion
. Display courteous attitude to reflect Magic Moments
. Maintain and answer e-mails through three different e-mail in boxes
. Maintain and answer voicemails through shared voicemail box may be assigned as needed to ensure the smooth operation of the Club.
Compensation Package : Competitive Salary Range; Bonus Potential; Comprehensive Benefits including Medical, Dental, and Vision; 401k Retirement Plan; Ongoing Training and Development. Join our dynamic team and unlock abundant opportunities for personal and professional growth within the private Club industry!
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation
Location: Irving, TX, US
Posted Date: 12/21/2024
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !
Membership Refund Manager
This position supports the field and answers questions regarding membership sales, membership policies and accounting questions. Working directly with OM, MD, and GMs. This position also works with our legal team as well as RVPs and VPMs. Occasionally assists with audit requests.
Remote/hybrid options considered with preference given to candidates in the Dallas-Ft Worth area.
Responsibilities
• Review and process refunds related to membership deposits and fees. This process requires attention to detail, accuracy in preparing legal documents and routine follow up with the clubs regarding the status of the refund request so that the refund request can be processed in a timely manner.
- Determine eligibility, review membership documents, audit results, and system entries.
- Prepare release forms and distribute to the club or member as appropriate.
- Review executed releases and send for final approval processing with AP
- Maintain an understanding of rotation rules and frequency at each applicable club.
. Review and process RRU (Relocation, Reinstatement and Upgrade) requests, determining eligibility and amount by reviewing documented policies and membership documents.
• Participate in weekly membership meetings.
. Prepare stock list at year end for submitting to AP for 1099 purposes.
About You
• Prefer a working knowledge of Oracle.
• Working knowledge of Office 365 applications (particularly Excel, SharePoint and Outlook)
• High degree of analytical thinking and problem-solving skills
• Excellent written and verbal communication skills
• Excellent organizational skills; deadline oriented and ability to prioritize/multi-task
• Demonstrated ability to work well with teams, facilitate and lead a project to completion
. Display courteous attitude to reflect Magic Moments
. Maintain and answer e-mails through three different e-mail in boxes
. Maintain and answer voicemails through shared voicemail box may be assigned as needed to ensure the smooth operation of the Club.
Compensation Package : Competitive Salary Range; Bonus Potential; Comprehensive Benefits including Medical, Dental, and Vision; 401k Retirement Plan; Ongoing Training and Development. Join our dynamic team and unlock abundant opportunities for personal and professional growth within the private Club industry!
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation
Location: Irving, TX, US
Posted Date: 12/21/2024
Contact Information
| Contact | Human Resources Clubcorp Usa Incorporated |
|---|