Ecommerce Manager

E-Commerce Trading Manager

Are you passionate about driving online sales growth and delivering exceptional customer experiences?

Do you have the expertise to optimise e-commerce platforms and marketplace performance?

Are you a data-driven professional with a keen eye for identifying new opportunities and trends?

MacGregor Black is currently partnering with a Leading Global Consumer Goods Business on the search for an E-Commerce Trading Manager. This is a full-time, office-based position located in West Yorkshire.

The E-Commerce Trading Manager will play a key role in driving online performance, managing our B2C Shopify channel, and optimising marketplace presence to achieve ambitious growth targets. The ideal candidate will bring a combination of analytical skills, digital expertise, and creative flair to ensure a seamless, profitable customer experience.

Key Responsibilities:

• Develop and execute comprehensive e-commerce trading strategies to deliver significant sales growth across key territories, including the UK, EU, and US.
• Manage product listings, pricing, and merchandising practices on Shopify and marketplaces (e.g., eBay) to drive reach, conversion, and profitability.
• Oversee website health and performance, utilising tools like GA4 and Hotjar to analyse traffic, customer behaviour, and the customer journey, translating data into actionable insights.
• Create engaging, SEO-optimised content including product descriptions, A+ copy, and marketing material to drive traffic and sales.
• Lead on-site promotional activity across all regions, developing and maintaining a marketing calendar in collaboration with the wider marketing team.
• Monitor and maintain marketplace KPIs, ensuring adherence to account health requirements.
• Identify opportunities for product launches, promotional campaigns, and cost-saving initiatives through competitor analysis and market research.
• Generate detailed reports to communicate progress, sales performance, and insights to stakeholders.
• Collaborate with stakeholders to ensure timely implementation of site updates, changes, and projects.

What are we looking for?

• Proven experience in a similar E-Commerce Trading Manager role, with a track record of driving sales growth and online performance.
• Expertise in managing Shopify platforms, including themes, product listings, and pricing strategies.
• Strong analytical skills with experience utilising tools like GA4 to gain actionable customer insights.
• Excellent copywriting and content creation abilities, with a strong understanding of SEO best practices.
• Experience in conversion rate optimisation (CRO), PPC advertising, and keyword research (desirable).
• Digitally savvy with proficiency in Microsoft Office, particularly Excel, and an understanding of EDI and API processes.
• Knowledge of basic HTML/CSS coding is a plus.
• Self-starter with a passion for e-commerce, strong work ethic, and ability to deliver results in a fast-paced environment.
• Advanced proficiency in a European language (desirable, not essential).

Benefits:

• Modern, air-conditioned office space with recreational facilities, including a pool table, darts, and arcade machine.
• Free on-site parking, gym, and shower facilities.
• Positive team environment with regular outings and activities.
• Private healthcare including dental for you and up to 4 children.
• 23 days holiday + bank holidays, plus your birthday off!
• Free hot drinks and soft drinks.

For more information, please contact Daniel Hookway today.