Infrastructure Engineering Senior Analyst

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Responsibilities : The technology organisation relies on the Operational Readiness and SRE Enablement team to understand the needs of S/W and Infrastructure Engineering teams to effectively and efficiently build, deploy, and operate a platform through all phases of its software delivery lifecycle and is focused on improving developer productivity, streamlining the current onboarding experience, and overall SDLC process that supports modern service and application engineering from idea to production. Responsibilities include but are not limited to: Developing readiness requirements through close partnership with Application Delivery leads, System Architecture, Platform and Site Reliability Engineers Establish best practices to automate and evolve solution delivery with an emphasis on scalability, reliability, and speed-to-market delivery. Develop and maintain code base for our Service Offerings including but not limited to: SLO Automation Platform, Automated Compliance policy and checks, Automated Monitoring Inventory System. Driving adoption of practices through reporting, training, and organisational presentations to senior leadership. Providing metrics to allow leaders to understand and act on risk entering the production environment. Ensuring adherence to standards through regular governance. Acting as a concierge for Product Owners going through Operational Readiness, Failure Mode Analysis, and Game Day exercises for critical systems. Qualifications: Required Skills: Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word) Ability to prioritise, work independently with ambiguity and manage multiple assignments Strong conflict resolution skills with the ability to exercise mature judgement Proven ability to analyse data, troubleshoot problems, provide recommendations, and follow up on their implementation Ability to work independently and drive positive outcomes through collaboration across the technology organisation Required Experience & Education: 2 years experience in Python 1 years experience with OpenShift Preferred: 1 years experience using Podman GoLang experience preferred 3 years of experience in Platform Architecture and migration skills Experience in Private Cloud technologies and practices, building applications using services such as Openshift and Kubernetes. A well-grounded knowledge of engineering and continuous integration & delivery CI/CD practices. Experience with building containers-based systems: Architecture, implementation and managing orchestration platforms such as: Kubernetes and Docker, and EKS. Experience with Organisational Change Management and the integration of Site Reliability Engineering (SRE) and Resilient System best practices across technology Experience with end-to-end application design, middleware, infrastructure components, and cloud technologies Strong understanding of Domain Driven Design and the ability to apply it to new domains. Experience in building Event Driven systems and architecture Experience with Monitoring/Observability tools such as Dynatrace, Splunk, and CloudWatch Experience with ITIL practices including, but not limited to Configuration Management (CMDB) and Change Management Desired Experience: Passion for customer experience Continuous learning mindset

Location: hyderabad, IN

Posted Date: 11/22/2024