Sales Office Manager

Free use of gym + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + training & development opportunities + pension scheme.

The Holiday Inn Hotel Bolton is a recently refurbished City Centre hotel.

We are currently recruiting an experienced Sales Office Manager to join the team.

The role:

• Customer-focused, consistently delivering excellent customer service with an informed, friendly, and effective approach.
• Lead the smooth and efficient running of the sales office and its team, ensuring professional and efficient service for new and existing clients.
• Ensure rooms, conference, events and weddings business targets for revenue, occupancy, and profit are achieved.
• Maximize sales opportunities and convert inquiries into confirmed bookings in line with office procedures, including proactive and reactive sales.
• Handle forecasting, reporting, and all associated financials for the role.

The ideal candidate will have:

• a positive attitude
• excellent communication skills
• previous hotel sales experience
• previous management experience
• experience of office systems, Microsoft office
• excellent attention to detail
• commitment to delivering a high level of customer service
• flexibility to respond to a range of different work situations

Shifts could include early mornings, late nights, weekends & bank holidays.

If you feel this is the role for you, please provide a current CV.

Only shortlisted applicants will be contacted so if you do not receive a response to an application within 14 days you must assume you have been unsuccessful.

No agencies please

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