Leasing Associate

Leasing Associates deliver all daily operational responsibilities creating an exceptional Resident experience 24/7. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations.

Key Role Responsibilities

• Conduct sales and leasing activities, including viewings, follow-ups, conversions, and achieving leasing targets.
• Maintain accurate CRM data; handle documentation, payments, cancellations, and inquiries professionally.
• Provide exceptional on-site customer service, supporting resident events, move-ins, and move-outs.
• Inspect properties for quality, maintain local knowledge, and cross-sell when required.
• Handle customer queries, complaints, health & safety checks, and assist with minor maintenance as needed.

Knowledge & Qualifications

• General education; proficient in MS Office and property software (training provided).
• Strong customer service and sales experience in hospitality or similar fields.
• Detail-oriented with knowledge of UK Health & Safety and Landlord/Tenant laws; residential property qualification preferred.

What We Offer

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.

One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.

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Location: Sutton, GB

Posted Date: 11/19/2024