Café Supervisor

ABOUT NOBU LONDON SHOREDITCH

We have many exciting opportunities at Nobu Hotels first European hotel, Nobu Hotel London Shoreditch.

Unique to London, Nobu Hotel London Shoreditch offers a blend of Shoreditchs creative energy with Nobus ethos of simple luxury.

As an established brand, we can offer growth and development, alongside the opportunity to travel.

Nobu Hotel London Shoreditch is proud to be a Caterer Top 30 Best Place to Work in Hospitality 2024 organisation.

If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!

At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.

Please do let us know of any specific needs you may have during your interview.

BENEFITS OF JOINING OUR TEAM

• £1500 Recommend a Friend Scheme
• Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
• Access to Wellable a physical wellbeing app including company wide challenges
• We are proud to be a Reproductively Responsible employer, offering our employees at-home hormone and fertility testing & telemedicine with Hertility Financial wellbeing support, including access to Wagestream
• Global career progression and taskforce opportunities within Nobu Hotels and Restaurants Europe, USA, Asia, Middle East and many more to come!
• Up to 33 days holiday a year (increasing with length of service)
• Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping
• An amazing overnight Guest Experience here at Nobu Shoreditch for you and a guest, including dinner in the stylish Nobu Bar
• Wellness benefits and initiatives, including discounted wellness treatments in our relaxing Nobu Spa
• Mental Health First Aiders within the team to offer tailored support
• Exclusive rates at Nobu Shoreditch and other Nobu hotels and restaurants, for you, your family and friends
• Season Ticket Loan, Cycle to Work and discounted Gym memberships
• Celebrations of success, peer recognition and monthly gifting
• Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days

THE ROLE

As a Café Supervisor, you will be responsible for wowing our guests with exceptional service and making them feel at home in our Nobu Café.

Your tasks will include but will not be limited to:

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
• Be comfortable in your ability to multi-task, prioritise and remain calm under pressure
• Be a role model for the floor and maintain a harmonious relationship between all restaurant, bar, kitchen, and front of house teams
• To train and develop an exceptional team, to empower them to be the best they can be

ABOUT YOU

• Ideally you would have previous experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar Lifestyle boutique hotel, destination fine dining restaurant or cocktail lounge/bar
• Have an open and approachable manner and thrive on interacting with people
• Strong leadership skills & excellent customer service focus
• Have great communication skills, a sense of humour and a welcoming smile
• An understanding of what it takes to provide outstanding levels of guest service
• An eye for detail and be immaculately presented

If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!

All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.

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