Receptionist

Receptionist - Hotel

We are currently seeking a professional and experienced Receptionist to join our client in Stow on The Wold. The ideal candidate will have exceptional communication skills, a friendly and welcoming demeanor, and a strong attention to detail. As a Receptionist in the hotel, you will be the first point of contact for our guests, providing an outstanding first impression and ensuring their needs are met.

This role requires excellent organisational skills and the ability to multitask in a fast-paced environment. If you thrive in a customer-focused role and enjoy working in a team-oriented setting, we would love to hear from you.

Benefits

• £12.5 PH + TRONC + Cash Tips
• Discounts
• Progression opportunities
• Training and development

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Answer and direct phone calls, taking detailed messages when necessary
• Maintain a clean and organized reception area, ensuring a warm and inviting atmosphere
• Assist with guest check-ins and check-outs, ensuring accuracy and efficiency
• Manage guest inquiries and provide accurate and timely information about our services and amenities
• Coordinate with various departments to ensure guest requests and special needs are met
• Handle cash and credit transactions, accurately processing payments and maintaining a cash register

Requirements

• Must have your own transport due to location
• Proven experience in a hotel environment
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office Suite, with a particular focus on Word and Excel
• Ability to remain calm and professional in high-pressure situations
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Knowledge of reservation systems and hotel software is an asset

AB Talent are a specialist nationwide hospitality recruitment agency. We're passionate about the hospitality industry and specialise in permanent and temporary vacancies for all levels of experience. From Executive Head Chefs to Chef de Parties, Commis Chefs and Front of House.

Ask about our refer a friend scheme to find out how you can earn money for every candidate referred to AB Talent.

If this receptionist position sounds like your next role, thenapplybelow or call01386 570550for more information.

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