Food & Beverage Manager

Are you an experienced F&B operator with experience working within the hotel sector? Do you have experience and exposure to Restaurant, Bar and C&E operations? Are you passionate about standards and guest satisfaction? Do you enjoy being creative and implementing your ideas and style? If so please read on...

SUPERVISE SERVICE AND WAITSTAFF AND SERVICE GUESTS IN THE LOUNGE RESTAUARNT & BAR & MEETING & EVENTS TO MAXIMISE SATISFACTION AND PROFITABILITY

• Ensures that guests receive quality service by providing work direction for staff
• Supervises waiting staff verifying that their workstations are stocked neat and orderly
• Ensures that F&B outlets are ready for guests by checking overall condition of areas regularly
• Ensures that F&B outlets are in neat and orderly condition at all times
• Provides guests with quality service by monitoring staff assignments and responsiveness
• Performs all service duties of F&B outlets.
• Coaches staff to achieve F&B and M&E revenue goals
• Actively pushes high profit food and drink items, and informs staff of such to increase sales
• Greets and seats guests, and makes sure that they receive prompt, courteous and efficient service
• Seeks appropriate opportunities to communicate with guests to personalise the F&B service
• Ensures readiness and compliance among all staff
• Utilises supervisory skills, effective communication, and motivation to maximize employee productivity and satisfaction
• Undertakes relevant administrative tasks e.g. preparing rotas, distribution of tips, managing the wage planner and communications with Financial Controller twice weekly
• Communicates daily with head chef and front office manager
• Assist with F&B related projects to improve service, increase revenue

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