Senior Account Manager

Job Title: Senior Account Manager

Salary: Flexible dependent on experience, uncapped & achievable OTE

Location: Central London (hybrid - Monday & Friday WFH)

Sector: Fintech

The Opportunity:

Our scale-up sized client have outperformed their revenue targets for the last five years and are midway through an investment plan focusing heavily on their sales team. As a result, they are looking to scale their Account Management team and need an experienced Senior Account Manager to look after a portfolio of their key clients. They exist to provide data and intelligence that is massively beneficial for their clients who require insight into different complex financial markets. This is a fantastic opportunity to join a winning team in a professional environment.

The role and responsibilities:

• Full Account Management role - you will be given a multi million pound portfolio of key accounts once onboarded.
• Looking for someone with a 'hunter' mentality, although this role is only working with existing accounts, growth of these accounts will be a big focus.
• Proactively uncovering opportunities in existing accounts through up sell, cross-sell and expansion activities qualified via regular customer reviews and prospecting whilst also negotiating and closing them.
• Excel with regards to customer retention, focusing on constant improvement of customer experience through proactive engagement with customers via online events and facilitating customer communities of practice.

Benefits:

• Clear progression plan to VP level.
• Realistic OTE - 75% of team overachieving on target.
• Travel opportunities to global offices.
• Quarterly lunch clubs and team incentives.
• Regular team socials and fun culture.
• Winners Table to Michelin-Star restaurants.
• All tech equipment provided.
• All the standard benefits you'd expect from a good employer, including holiday package, health benefits etc.

The person:

• Proven experience as an Account Manager or in a similar role within a SaaS or financial services focused business (2-3 years+).
• Strong understanding of Account Management best practices, upsell strategies, and sales processes.
• Hunter & self-starter mentality - not afraid to pick up the phone.
• Data-driven mind set with the ability to analyse and interpret metrics.
• Proficiency in CRM software(e.g., Salesforce) and sales enablement tools.
• Results-oriented with a track record of meeting or exceeding upsell/cross sell targets.