Head Waiter

We care about your career and are known for having the absolute best people in the industry. When you join us as aHead Waiter at The Grillyou start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As aHead Waiter at The Grill at The Dorchester, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

You'll love what you do and take pride in delighting our guests:

• You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day. This will include running a station, greeting guests, menu knowledge and assist management with order taking and billing all to ensure our guests receives nothing but the best experience.
• Sometimes our guests have special requests involving dietary requirements and even special occasions. Most of these requests are fulfilled by our Head Waiter.

The items shared are the essence of a day in the life of aHead Waiter, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Waiter youll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

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