ACS International Schools ltd
Front of House Supervisor
Job Location
Walton-On-Thames, United Kingdom
Job Description
Front of House Supervisor
ACS International Schools Cobham, is seeking a Front of House Supervisor for the catering team. As an independent day and boarding school, the effective functioning of the team is really important as over 1,300+ meals are served daily, catering for staff and students aged 6 - 18.
As front of house supervisor, you will be responsible for a smooth operation during service, front of house training and development of staff, dealing with customers on all levels, liaising with the Head Chef to make sure front of house and back of house are aligned, organisation of events and to follow all food safety and health and safety procedures.
WORKING HOURS AND BENEFITS: 07:30 - 15:30, 40 hours a week, term time only/42 weeks per yearThe work pattern may include some evenings, weekends and bank holidaysIn-person, Cobham, SurreyCompetitive salary plus other benefits, including optional private medical insuranceBased at ACS Cobham but may need to attend cover, training, or meetings at the other campuses in Egham and HillingdonAttendance of periodic training seminars.
KEY RESPONSIBILITIES:Overall responsibility for daily operations in the front of houseEnsuring the maintenance of service is kept to the highest standardsLiaising with the Catering Manager & Head Chef including ensuring all areas of the department align, making sure all procedures and policies are adhered toEnsuring cleaning standards are maintained in the servery and the dining hallLine manage the General AssistantsTo adhere to Health & Safety legislation and always follow in- house procedures and policiesTo be responsible for the day-to-day organisation of the front of house: working directly with the catering team to ensure the operational standards are consistently highFind ways to develop and improve services by looking at queue management, streamlining, student turnover as well as cleaning turnoverLiaising with the Cleaning supervisors, Catering Manager and Head Chef to ensure standards are maintained and front and back of house alignWeekly and daily briefingsDealing with customers at all levels, being able to work well under high pressure and be able to problem solve calmly and efficientlyEnsure that all in house event set ups meet the highest standardsTo assist in moving to a more sustainable catering environment by conducting good working practicesFront of House Supervisor to identify ways to enhance service and increase efficiencyTo assist the day-to-day monitoring and enforcement of our departmental HACCP policy. Ensuring that the maximum score is achieved in the Local Government Hygiene inspectionsCommunicate clearly with the Catering Manager and provide them with strong operational supportTo be proactive when required to liaise with internal and external clients regarding all aspects of special functions, cookery clubs, events, and executive dining including running classes.
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:Hospitality experience at management level is essentialStrong leadership and team management abilitiesHave a strong understanding of standard operating procedures and attention to detail with a passion for delivering excellence in customer serviceExceptional organisational, and communications skills with the ability to interact effectively at all levelsExceptional customer service, ability to handle high pressure situations, problem-solving skills while remaining calm and efficientDue to location, own transportation is highly recommendedFront of House Supervisor ability to work in line with the schools values.
SAFEGUARDINGACS is committed to safeguarding and promoting the welfare of children and young people and as an employee of ACS you are expected to share this commitment. The protection of our students welfare is the responsibility of all staff within ACS International Schools and individuals are expected to conduct themselves in a way that reflects the principles of our organisation. All candidates will be required to complete an enhanced DBS Check.
Location: Walton-On-Thames, GB
Posted Date: 11/14/2024
ACS International Schools Cobham, is seeking a Front of House Supervisor for the catering team. As an independent day and boarding school, the effective functioning of the team is really important as over 1,300+ meals are served daily, catering for staff and students aged 6 - 18.
As front of house supervisor, you will be responsible for a smooth operation during service, front of house training and development of staff, dealing with customers on all levels, liaising with the Head Chef to make sure front of house and back of house are aligned, organisation of events and to follow all food safety and health and safety procedures.
WORKING HOURS AND BENEFITS: 07:30 - 15:30, 40 hours a week, term time only/42 weeks per yearThe work pattern may include some evenings, weekends and bank holidaysIn-person, Cobham, SurreyCompetitive salary plus other benefits, including optional private medical insuranceBased at ACS Cobham but may need to attend cover, training, or meetings at the other campuses in Egham and HillingdonAttendance of periodic training seminars.
KEY RESPONSIBILITIES:Overall responsibility for daily operations in the front of houseEnsuring the maintenance of service is kept to the highest standardsLiaising with the Catering Manager & Head Chef including ensuring all areas of the department align, making sure all procedures and policies are adhered toEnsuring cleaning standards are maintained in the servery and the dining hallLine manage the General AssistantsTo adhere to Health & Safety legislation and always follow in- house procedures and policiesTo be responsible for the day-to-day organisation of the front of house: working directly with the catering team to ensure the operational standards are consistently highFind ways to develop and improve services by looking at queue management, streamlining, student turnover as well as cleaning turnoverLiaising with the Cleaning supervisors, Catering Manager and Head Chef to ensure standards are maintained and front and back of house alignWeekly and daily briefingsDealing with customers at all levels, being able to work well under high pressure and be able to problem solve calmly and efficientlyEnsure that all in house event set ups meet the highest standardsTo assist in moving to a more sustainable catering environment by conducting good working practicesFront of House Supervisor to identify ways to enhance service and increase efficiencyTo assist the day-to-day monitoring and enforcement of our departmental HACCP policy. Ensuring that the maximum score is achieved in the Local Government Hygiene inspectionsCommunicate clearly with the Catering Manager and provide them with strong operational supportTo be proactive when required to liaise with internal and external clients regarding all aspects of special functions, cookery clubs, events, and executive dining including running classes.
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED:Hospitality experience at management level is essentialStrong leadership and team management abilitiesHave a strong understanding of standard operating procedures and attention to detail with a passion for delivering excellence in customer serviceExceptional organisational, and communications skills with the ability to interact effectively at all levelsExceptional customer service, ability to handle high pressure situations, problem-solving skills while remaining calm and efficientDue to location, own transportation is highly recommendedFront of House Supervisor ability to work in line with the schools values.
SAFEGUARDINGACS is committed to safeguarding and promoting the welfare of children and young people and as an employee of ACS you are expected to share this commitment. The protection of our students welfare is the responsibility of all staff within ACS International Schools and individuals are expected to conduct themselves in a way that reflects the principles of our organisation. All candidates will be required to complete an enhanced DBS Check.
AMRT1_UKCT
Location: Walton-On-Thames, GB
Posted Date: 11/14/2024
Contact Information
| Contact | Human Resources ACS International Schools ltd |
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