Learning & Development Manager

About Us:

Crowne Plaza London Kings Cross, a deluxe 4-star hotel located in a prime area, is seeking a passionate and experienced Training Manager to join our team. Our hotel prides itself on delivering exceptional service and creating memorable experiences for our guests. We believe in investing in our people and fostering a culture of continuous learning and development.

Position:L&D Manager

20 hours/ week

As a L&D Training Manager, you will play a crucial role in our hotel in supporting departments in developing cutting-edge functional excellence and leadership capabilities. You will act as a change catalyst in the cultural and organizational transformation of the hotel, providing key input for all training-related activities and plans.

Key Responsibilities:

• Support departments in developing cutting-edge functional excellence and enhancing leadership capabilities.
• Act as a change catalyst in the cultural and organizational transformation of the hotel.
• Provide key input on training aspects for all activities and plans of the hotel.
• Support individual and team development, career development, and training and experience-based learning.
• Induct, coach, and mentor new team members to ensure a smooth integration into the hotel.
• Interact with hotel HOD-s responsible for people development on a daily basis to provide support to operational departments.
• Partner with departments to deliver training programs and other organizational and leadership development interventions.
• Monitor and conduct learning and development reviews with each department.
• Prepare annual training plans and training calendars for the hotel.

Qualities We Are Looking For:

• Previous experience in a similar role within the hospitality industry.
• Strong leadership and coaching skills, with the ability to inspire and develop team members.
• Excellent communication and interpersonal skills to effectively interact with all levels of the organization.
• Ability to act as a change catalyst and drive cultural and organizational transformation.
• A genuine passion for people development and a commitment to fostering a culture of continuous learning.

What We Offer:

We offer a competitive salary and benefits package, including, room discounts, and excellent growing opportunities. Join us and become part of the global IHG family, where we work better together, trust and support each other, do the right thing, and welcome different perspectives.

AMRT1_UKCT