Senior Block Manager

Senior Block Manager

Position Overview:

Our client is a up and coming company in Residential Block Management, overseeing a diverse portfolio of developments throughout London. Their mission is to deliver unparalleled service, professionalism and expertise to all their clients.

We are seeking a Senior Block Manager to become part of their close-knit Property Management Team on a permanent basis. This role will involve managing a high-quality portfolio comprising of mostly residential blocks.

Key Responsibilities:

• Delivering exceptional service to clients
• Conducting site inspections and supervising on-site activities
• Managing tender processes for service contracts
• Elevating service standards to compete effectively with industry peers
• Coordinating contractor engagements
• Ensuring compliance and overseeing Health & Safety regulations
• Adhering to project deadlines
• Completing Section 20 procedures
• Preparing, negotiating, and distributing service charge budgets
• Generating monthly reports for the Board
• Collaborating with and supervising site Concierges/Porters
• Attending and recording minutes for Annual General Meetings
• Participating in Directors' meetings
• Coordinating with teams at the head office and across regional locations

Required Qualifications:

• At least 3 years of experience in leasehold property management
• Proven experience in a customer-focused service environment
• Up-to-date knowledge of the latest trends in Property Management
• Willingness to pursue a TPI qualification if not already held
• Understanding of lease agreements, service charge budgeting and relevant legislation
• Strong customer service orientation with a client-focused approach
• Effective communication and problem-solving skills
• Proficient in IT applications

Compensation and Benefits:

• Salary: up to £45,000, based on experience
• Company pension plan
• Reimbursement for travel expenses
• Support for ongoing industry training and personal development
• 25 days of annual leave plus bank holidays

Job Type: Full-time Permanent

Working Hours: Monday to Thursday from 9:00am to 5:30pm

Location: Primarily remote with occasional visits to client sites required.