Director of Sales

There are hotels and then theres YOTEL. Staying with us means spending time in the worlds smartest places, where desirable tech and design led environments make real connection with modern travellers.

YOTEL is the pitstop for the non-stop.

YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.

Super-central New Town neighbour YOTEL Edinburgh sits minutes from city sensations, whether its a Princes Street shopping-spree or a historical Old Town tour. After exploring guests can kick back at the bar, lounge and co-working space Revolve or discover the one-of-a-kind 360 screening room: Imaginex.We are currently on the lookout for a Director of Sales, to join the crew. You will report to the General Manager and love hotels!

This role requires a dynamic and results-oriented individual with a proven track record in sales within the hospitality industry. You will lead the sales team, develop strategic business relationships, and implement effective sales plans to achieve targets and enhance the hotels market position.

What will you do

• You will be responsible for driving sales strategies to maximise revenue growth and profitability for YOTEL Edinburgh.

Sales Strategy and Planning:

• Develop and implement sales strategies to achieve revenue targets and expand market share.
• Conduct market research and analysis to identify new business opportunities and emerging trends.
• Create and execute sales plans, including pricing strategies, promotional activities, and customer engagement initiatives.

Business Development:

• Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to drive business growth.
• Identify and pursue new business opportunities, including negotiating contracts and closing sales deals.
• Collaborate with marketing teams to develop sales collateral and promotional materials.
• Monitor market trends, competitor activities, and customer feedback to optimise pricing and revenue strategies.
• Analyse sales performance metrics and financial data to make informed decisions and recommendations.
• Work closely with revenue management teams to maximise profitability through effective pricing and inventory management.
• Prepare regular sales reports, forecasts, and budget reviews for senior management.
• Utilise data analytics and reporting tools to evaluate sales performance and identify areas for improvement.
• Present findings, strategies, and recommendations to the wider leadership team to support informed decision-making.

Customer Relationship Management:

• Ensure exceptional customer service and satisfaction throughout the sales process and guest experience.
• Address customer inquiries, concerns, and complaints in a timely and professional manner.
• Implement CRM systems and processes to maintain accurate customer records and improve client retention.

Who will you be

• You will love hotels!
• You will be committed to meeting and exceeding customer expectations.
• A dynamic and results-oriented individual with a proven track record in sales within the hospitality industry
• Attentive to detail
• Tech sufficient and process driven
• Problem solver
• Hotel experience is a must

Whats in it for you

• Complimentary use of our well equipped on site gym
• Discounted room rates
• Complimentary daily crew meals
• HOD Bonus Scheme
• Refer a Friend incentive scheme
• Long Service incentive scheme
• Employee Recognition scheme
• Employee Assistance programme

If this role sounds like it could be for you then let us know, we would love to hear from you.

AMRT1_UKCT

Location: Edinburgh Technopole, GB

Posted Date: 11/13/2024