Hotel Duty Officer -Chelsea Area -Upto 25k Bonuses

Hotel Duty Officer Needed for an Independent Hotel company, Chelsea Areas, Up To £25,000 + Bonuses + Benefits

IMMEDIATE START

An exciting opportunity has arisen for an experienced hotel Duty Officer to join a well established hotel company in the Chelsea areas. The client is proud of their strong customer relationships and friendly atmosphere and are looking for experienced Duty Officer who can meet the high standards needed to cover all departments of the hotel. Due to the demand to servicing their discerning clients, they are looking for like minded individuals who have worked in similar hotels with experience in duty officer/management to join their team on a permanent basis.

Job Description

As a Duty Officer you will be responsible for:

• Making sure all departments are running smoothly in the absence of the Duty Manager
• All aspects of guest relations
• Assisting in general enquiries including reception, housekeeping, food & beverage,maintenance and admin
• Conducting end of day reports
• Follow company and department procedures
• Having good admin skills
• Help assist and support Co - workers
• Identifying problems and reacting to resolve the issues

The Ideal candidate will be:

• Experienced in a similar hotel duty role within high volume hotels
• Be able to work within a large team and individually
• Would also be ideal opportunity for a Hotel Receptionist who wants to develop their skills as a Duty Officer
• Be able to work in a high demanding environment
• Be able to work 12 hour shifts with three days on & three days off
• Have good telephone manners
• Being able to act upon different situations in a precise and professional manner
• Night shift flexibility would be desirable but not essential
• Able to follow clear instructions
• Used to dealing with reports
• Being proactive and being able to think on their feet
• Used to dealing with different types of clientele with customer service being the top priority

The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record in front office reception in a hotel environment.

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