Front Desk Agent

Front Desk Agent at Canopy by Hilton London City

We have exciting opportunities for enthusiastic Welcome Enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together!

Canopys London Citys approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests.

About you

You are passionate about creating EPIC guests experiences, in particular:

• You love to meet, greet, and serve all sorts of people
• Passionate about all things Guest experience
• Are in love with the happenings in our neighborhood
• Always look at ways to serve and surprise each guests
• You are flexible, approachable, and sociable in nature.
• Ideally you will have experience in a public contact position, preferably in an upscale or lifestyle brand hotel
• Pre-opening experience a plus!
• You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates.

About the hotel

Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. The hotel has 340 bedrooms and is the first under Hiltons Canopy Brand in the UK.

Canopy by Hilton London City is part of 4C Group. 4C Group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.

What We Offer our Enthusiasts:

• Employee and Friends & Family rates across Hilton Hotels & 4C Group Hotels worldwide
• F&B Discounts of up to 50% in our Canopy London City Restaurants & Bars
• Birthday bonus! £50 or 1 Day Holiday!
• Free Access to Perkbox Platform to enjoy amazing deals and discounts from retails, entertainment, and travels up to 30% & 50%
• Free medical healthcare plans (Health Cash Plans) give access to free medical care such: Dentist, Optic and Physio
• Recruit a friend scheme
• Cycle to work scheme tax-free and Tech scheme
• Workplace pension scheme
• Free Access to Hospitality Action services (Financial, legal, and mental health support)
• Free Uniform Provided and Meals
• Continuous Learning & Development opportunities with the best recognized UK and US institutes such as E-Cornel, LinkedIn Learning and Hilton University
• Amazing Recognition Awards Program and social events to keep you connected with Canopy London City and our EPIC Team!

(Terms and Condition apply to all benefits)

If you feel you have all the skills and experience mentioned above, then please apply to join the Canopy by Hilton London City Collaborative!

4C Group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture.

No agencies please.

Our hotel is a short walk away from Tower Bridge and the capitals best markets, historic landmarks, and museums. Explore the city on our complimentary Canopy Bikes or walk two minutes to Aldgate Underground Station.

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