Senior Information Technology System Administrator

Company Description

Total Network Solutions has provided IT services for small and medium-sized businesses since 1998. We specialize in affordable and well-managed technology services to support small businesses' needs. Our services include IT Infrastructure, Cybersecurity, and Managed Services/Outsourcing.

Job Description

This is a full-time on-site role for a Senior System Administrator in Seal Beach, CA. The Senior System Administrator will be responsible for day-to-day tasks related to systems engineering, troubleshooting, system administration, technical support, and systems design. Please note, candidates must live in the Los Angeles or Orange County Area.

Qualifications

• At least 5 years of experience as a systems administrator or in a similar role in an MSP or IT consulting environment.
• Experience with cloud services, such as Azure, Entra, and Intune.
• Systems Engineering, Troubleshooting, and System Administration skills
• Knowledge of IT best practices, standards, and security policies.
• Certifications such as MCSA, MCSE, or Azure Administrator are preferred.
• Technical Support and Systems Design skills
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Ability to work independently and as part of a team
• Certifications such as CCNA, MCSE, VCP, or equivalent are highly preferred.
• Experience with IT infrastructure and application development
• Relevant certifications in systems engineering or related fields

Key Responsibilities

• Develop and maintain comprehensive documentation for client systems and processes
• Lead and mentor junior engineers in best practices and technical expertise
• Design, configure, and manage enterprise-level IT systems and networks
• Provide advanced technical support and troubleshooting for clients
• Collaborate with a team of engineers to ensure the optimal performance and security of client systems.
• Implement and manage backup and disaster recovery solutions
• Stay up-to-date with the latest industry trends and technologies to provide innovative solutions
• Develop and maintain comprehensive documentation for client systems and processes
• Lead and mentor junior engineers in best practices and technical expertise.

Job Benefits

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• 401K plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Collaborative and supportive team environment

Company Values and Mission Statement

Core Values

Customer-centricity: Putting customers' needs and satisfaction first and striving always to provide exceptional service.

Reliability: Committed to providing dependable, consistent, and available best practice services and solutions whenever needed. We also ensure we are reliable, available, and committed to the TNS Team.

Expertise: A team of highly skilled professionals knowledgeable and experienced in various IT domains.

Proactive approach: We identify and address potential issues before they become major problems and offer proactive solutions to improve the efficiency and security of the systems we support.

Communication: Maintaining clear and open lines of communication with clients, partners, and team members, ensuring transparency and updates on the status of tickets, projects, and services.

Integrity is at the very core of our company culture. We conduct business with honesty, transparency, and ethical practices, ensuring the confidentiality and security of client data. Achieving and maintaining customer trust is paramount.

Continuous improvement: Striving for excellence through ongoing learning, training, and improving processes and services.

Mission Statement

At Total Network Solutions, we aim to empower small and medium-sized businesses with top-notch Managed IT and cybersecurity Services. We strive to be the trusted partner that understands and caters to our customer's unique needs, providing customer-centric solutions.

Committed to reliability, we offer a proactive approach to IT management, ensuring seamless operations and peace of mind for our clients. Through open and effective communication, we build strong relationships and foster a sense of trust and transparency.

Integrity is at the core of everything we do, as we prioritize honesty and ethical practices. Embracing a continuous improvement mindset, we adapt to ever-evolving technologies and industry standards to deliver cutting-edge solutions. Just like a family, we treat our customers as our own, working diligently to serve their best interests and contribute to the success of both their businesses and our local communities.