Front Office Associate

We are recruiting for Front Office Associates in our Front Office Department at Dorsett Shepherds Bush London and daO West London our aparthotel. This is an excellent opportunity for you to develop your career within the hospitality industry and, across our Rooms Division. You will work within our busy front office reception area and the first point of contact for guests, dealing with their checking in and checking out, guest enquiries and resolving problems amongst other tasks! You will be a good communicator, with sound organisational skills, however the key requirement for this role is to have excellent customer service skills. The successful candidate must have previous experience in a similar establishment of working in a guest-focused environment with excellent organisational skills and an eye for detail. You must have excellent command of English written and verbal an must have knowledge of Opera PMS.

To join an amazing team and become our future Front Office Associate please click the apply button below. We look forward to seeing what we can achieve.

In return, you will receive:

• 28 Days Holidays
• Meals on Duty
• Associate discounted rates with our hotels
• Training and Development Opportunities
• Auto Enrolment Pension
• Dry Cleaning
• Free Eye test for VDU users
• Free Dry Cleaning
• Service Charge
• Social Events
• Join our passionate ESG committee to promote sustainability

A bit about us

Dorsett Shepherds Bush is a listed building with 317 rooms, and 3 meeting rooms. The hotels doors opened in June 2014 and over the last years gained the reputation of delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms.

Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Thank you for taking the time to apply for an opportunity with Dorsett Shepherds Bush London. If you do not hear from us within 14 days, unfortunately, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future.

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