Welcome Host - 32 hours per week (TJWH)

This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

We are looking to welcome a highly motivated, creative, and enthusiastic Welcome Host to join our Rapport team at our client's offices, located in Watford. Our client is a world leader in off-price apparel and home fashions. This is a dynamic team that works in an environment where no day is the same.

This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and creating memorable experiences.

This is full-time, permanent role (32 hours per week). The service hours are from Monday to Thursday, from 7 AM to 7 PM on a shift rota basis. Overtime may be required on occasion for events, out of these hours.

If you are someone who thrives in a busy, high-paced environment where no day is the same apply below. We are seeking individuals who can hit the ground running and take ownership of the role while sharing their knowledge and experience.

Main responsibilities

• Specialising in the overall client experience across all aspects of the ground floor
• Ensuring the arrival experience and interaction with all guests is a memorable one, with a consistent drive to provide an outstanding level of service and surprise and delight our guests whenever the opportunity arises
• Providing excellent service to clients and guests alike, carrying out all duties to the highest of standards