Workplace Ambassador

We are currently on the lookout for a Workplace Ambassador to join our front of house operation at the corporate offices of a global investment company in the City. From the warm welcome to the fond farewell, and everything in between. Our team of 6 takes care of the entire visitor experience!

The overall aim of the Workplace Ambassador is to have a positive impact on the internal working environment at the investment firm. The role will provide a concierge style support to the firms staff, taking accountability for the key stakeholders and all working areas within their domain, which will be within the internal office space.

The Workplace Ambassador will work closely with all service providers to ensure a seamless experience for the staff . They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide functional and strategic support, serving as a coordination point for everyday tasks to the business.

We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients. They will have strong organisational, communication skills and demonstrate a keen level of pro-activity with a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service. Previous experience in a similar role within a corporate environment is essential.

Whats in it for you?

Competitive holiday allowance.

Pension.

Life insurance.

Enhanced annual leave.

Recommend a Friend Bonus Scheme.

Thank you voucher scheme.

24-hour confidential helpline for employees, providing counselling & information services.

Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.

Award winning Training Academy that provides excellent training and development opportunities for our people.

Eyecare scheme

Who is Portico?

Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other soft services.

Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.

Why Portico?

Portico is defined by our unique culture One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love to get together and celebrate our success.

Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.

At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.

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