Front Desk Chiropractic Assistant

Job DescriptionJob DescriptionGoldson Spine Rehabilitation Center (GSRC) is a multi-disciplinary practice that has been in business for over 25 years. Our services include chiropractic, physical therapy, massage therapy, and psychotherapy with five locations across the southeastern region of Florida. We operate under the mission “To provide the most courteous and effective care and increase the well-being of every person who walks through our door”. The company is seeking a full-time Front Desk Chiropractic Assistant to assist with scheduling, organization, and administrative tasks that will facilitate the advancement of the company initiatives and goals.

Purpose: Providing support to chiropractors and managing patient flow.
Responsibilities:

• Request and collect appropriate identification and documents from patients.
• Verify proper completion of forms.
• Perform necessary functions in Chiro-touch (create an account, post-payment, scheduling, make notes, etc.)
• Controls the waiting room, attends to patient needs and ensures the office runs on time.
• Maintains organized files on all patients.
• Abides by HIPAA laws regarding the sharing of personal medical information.
• Attends to email correspondence.
• Answers the phones and addresses all patient questions and concerns.
• Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
• Be proficient in documenting patient information in a software system.
• Maintain referral spreadsheet in Excel.
• Attend monthly and quarterly office meetings in addition to annual events.
• Open to cross-training in other areas of the company.

Skills & Abilities:

• Good written and verbal communication skills in English, and the ability to communicate to a diverse range of people clearly and effectively
• Good use of a computer, printer, fax, scanner, and copier machines
• Ability to work in and contribute to the team
• Ability to provide excellent customer service
• Ability to multitask while still paying attention to the details
• Good time management skills

Minimum Qualifications:

• High School Diploma
• Bilingual in English and Spanish

Location: Lehigh Acres, FL, US

Posted Date: 10/30/2024