Office & Facilities Manager

The Role

The Office & Facilities Manager is responsible for ensuring all aspects of the physical environment at AMS Group are maintained and reflect our excellent and vibrant culture. The client journey is a key priority for the AMS Group and this role is instrumental in ensuring that the journey of visiting our offices leaves a positive and impactful impression on our clients and visitors.

We believe that that the right environment not only improves productivity but ensures people feel valued and cared for, creating a fun, fair place to work. Your excellent organisational skills and attention to detail will be essential in maintaining a professional and efficient office environment that creates a positive energy for our people and colleagues.

The role requires a proactive, confident, and positive individual who is a fantastic problem solver and thrives in “go to” person role. It’s a brilliant opportunity for an ambitious individual who likes fast-paced working environments.

Who Are We?

We are an advisory led professional services business servicing the mid-market, we have a wide range of services, including Audit, Accounts, Tax, Advisory and Consultancy.

We believe that success is achieved through collaboration, innovation, and a commitment to excellence.​ We are dedicated to fostering a culture of continuous learning and improvement, where our team members are empowered to develop their skills and expertise to better serve our clients.

What You’ll Be Doing

• You will be responsible for managing a large 4-story building (16,423 sq. ft) without the support of a managed office service, so a solid understanding of facilities and knowledge of building management practices is essential.
• Managing our Workplace Experience Team, consisting of 2 Workplace Experience leads and one Workplace Experience Coordinator.
• Ensuring we provide an outstanding client journey with a hospitality led approach
• Leading on a large-scale office move in early 2025.
• Working closely with our People and Culture team to ensure all our offices provide a welcoming and efficient environment for all our employees.
• Ensuring our office and facilities are designed and managed with the client in mind- we must be easy to navigate and leave a lasting positive impression.
• Support across all company culture initiatives, including organising social activities, monthly socials and help ensure a positive atmosphere across the offices.
• Support the on-boarding process for the office side for new starters and leavers
• Work with the Group Finance Team to develop and manage the annual office/facilities budget, ensuring cost-effective allocation of resources.
• Oversee the upkeep and maintenance of all Group facilities to ensure they meet health and safety standards and legal requirements.
• Lead the opening of new offices or relocation as part of our 5-year growth strategy.
• Negotiate with and manage contracts for cleaning, repairs, maintenance, security, and other facilities-related services.
• Implement sustainable practices in office management to reduce the company’s environmental impact.

Who We’d Like To Speak To

• A minimum of 5 years of experience in Office/Facilities Management, with a proven track record in managing a diverse range of facilities services.
• An exceptional service offering & client satisfaction mindset.
• Previous experience in front of house in hospitality (desirable).
• The ability to focus on all areas of a project or task, no matter how small, will be essential in this role. ​
• Excellent communication and interpersonal skills to interact effectively with all levels of employee, contractors, and external vendors.​
• Ability to lead and motivate a team of people and contractors. ​
• Strong analytical and problem-solving skills to effectively address maintenance issues and improve facilities operations.​
• Flexibility to handle unexpected challenges and adapt to changing organisational needs.​
• High level of organisation and attention to detail in planning, prioritisation, and execution of tasks.​

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What's On Offer

• Performance related bonus
• Birthdays off + buy & sell holiday scheme
• WPA health cash plan
• Flexible working
• Cycle to work scheme
• Perkbox discounts

We strive to create an inclusive environment where our people are respected and feel that they can truly be their authentic selves. It’s important for us to celebrate difference, so people feel like they belong to a company that cares and values their efforts. We are committed to building long lasting relationships and to giving everyone the opportunity and support to thrive and develop their career with us. We ensure to collaborate and create a meaningful impact with clients who have similar beliefs and goals to our own.