Deputy Manager

Deputy Manager 4-day working week!

We’re looking for a Deputy Manager to join our team in Chelmsford.

Turtle Bay is a unique place to work, we bring the warmth, welcome and relaxed vibes of the Caribbean to our guests in over 50 restaurants across the UK.

For us, food and drink are just two of our ingredients, we’re in the business of “Making People Happy!”. Our team and our guests.

Serving up the best Rum, Reggae and Jerk this is an exciting opportunity to join a vibrant, fast-growing hospitality brand with a dedication to always doing the right thing.

We live by the spirit of One Love, the universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences, make it easy to be a team member and embrace the culture of the Caribbean – taking inspiration from the music, food, drink and of course, those chilled out vibes.

As a Deputy Manager, your passion for creating a warm and relaxed guest experience drives you. You’ll show genuine care and curiosity for your team and inspire your managers to meet their goals whilst continuing to develop your own skills.

Rum, Reggae, Perks...

• Enjoy a 4-day working week! Improve your work-life balance with our industry-leading ‘4 Days at the Bay’ rota
• Progression with excellent training and opportunities, both professionally and personally with our mentorship programmes and dedicated E&I Partner.
• Apprenticeship opportunities – supporting you to achieve Level 5 Management qualification with our Jamaica course.
• Company-wide socials and events – think HUGE team parties! We hold an annual ‘Bay Rocks’ festival with amazing headline acts such as Chase & Status and General Levy.
• Annual ‘Jam Down’ management conference to celebrate our continued success. It’s a vibe!
• Enhanced family leave pay.
• 70% discount at our restaurant for you and up to 6 friends.
• Exclusive team discounts from hundreds of retailers.
• Access to Help @ Hand app – offering remote GP services, prescriptions, mental health support and physiotherapy support, for you and your family.
• Wellbeing is a big focus for us, we have Wellbeing Champions in each restaurant to support our teams.
• First Aid and Mental Health First Aid training.
• Loyalty bonuses for every year you work with us!
• 24-hour employee helpline.
• Relocation package opportunities
• Referral bonus schemes – giving you the opportunity to earn up to £1,000 for successful referrals.
• Boost your earnings with our Tronc tip system
• Access to your wages early with Hasteepay

About the Role...

As a Deputy Manager at Turtle Bay, you work a 4-day working week supporting your General Manager in managing your restaurant and hosting your guests to ensure they experience the warmth of the Caribbean and return.

You inspire your team to maintain that upbeat, positive energy throughout the restaurant. We want our teams to feel motivated to have fun and enjoy what they do! You’ll have your own goals and metrics to bring your best to the business and mentor junior managers with their departments.

Our managers are inclusive by nature, curious and creative, with an eagerness to learn and explore new ideas to drive performance and continually improve not only themselves but those around them.

They are natural hosts, who are passionate about hospitality with a genuine care for our teams and guests with a balance of being commercially competitive, solution focused, and a clear understanding of business goals and a desire to maximise growth.

Our managers are strong mentors, leading from the front and demonstrating a commitment to nurturing and developing our teams, bouncing back from any challenges to inspire our teams to persevere and thrive.

At Turtle Bay, we’re committed to creating a workplace where everyone feels respected, valued and supported. Join us in our mission to champion equality, inclusion and wellbeing, making a difference together as part of our vibrant and diverse team.