Front of House Coordinator

Front of House Coordinator required to join an award-winning consultancy who provided advice on pensions, investments, insurance, energy, health analytics and employee benefits to FTSE100 & 250 firms. Working for a well established and growing company, with over 1000 people internationally, this is a great opportunity to work with a company who really invest and appreciate their staff.

Based in stunning West End offices, offering an on-site café, a great social team to work with and fantastic benefits and bonus this is an opportunity not to be missed.

The main principal of this position is to take full responsibility for the smooth running of the Front of House Client Suite, managing seven meeting rooms, collaborative working spaces and working across floors to ensure all meeting spaces and fully catered for. You will also be responsible for supervising one other Front of House Operative.

Daily duties:

• Responsibility for the co-ordination of all client and internal meeting room bookings. Look and appearance of the client suite.
• Liaising with Partnership Assistants and meeting hosts on expected visitors.
• Providing building staff with advanced notification of expected visitors via Proxy Click and Curiosity platforms.
• Advising Helpdesk – Digital Services of any PC / VC / miscellaneous presentation equipment requirements.
• Meeting and greeting visitors to a high standard and continued care of visitor needs up to and including their departure.
• Instructing the FOH Operative of timely set ups/ clear downs etc.
• Setting up and clearance of meeting rooms, including reconfiguration of furniture according to required room layout, eg boardroom / classroom / theatre style etc.
• Arranging for assistance from the Facilities team with furniture sets ups and clear downs as necessary.
• Maintaining meeting room supplies / equipment eg pads, pencils, coasters, audio-visual equipment.
• Booking of taxis for clients on request.
• Ordering sandwich lunches and breakfasts from local supplier and weekly delivery of fresh fruit.
• Providing cover in the absence of the Hospitality Co-ordinator, for example booking outside caterers for formal lunches / buffets etc. and liaising with catering and waiting staff when on site.
• Other ad-hoc / administrative duties as and when required.

In order to apply you must have:

Proven client-facing experience - Reception and/or catering experience within professional/financial institutions preferred. Basic knowledge of Microsoft 365 packages. Friendly / sociable personality and able to maintain high standard of professionalism at all times.

The role is Monday to Friday 8am-4:30pm – a genuinely fantastic place to work – please get in touch for immediate consideration.

Benefits for you:

• Professional study support (where applicable)
• Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks

For your family:

• Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave

For your health:

• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
• Private medical insurance
• Discounted gym memberships, critical illness and dental insurance through our flexible benefits
• Eye care vouchers