Venue Security Manager

Join the ASM Global team at our new state-of-the-art venue in Derby, opening Spring 2025!

Situated in the heart of Derby’s city centre, this multi-purpose destination aims to be a community hub for both business and entertainment.

About Derby Arena

Derby Arena is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to host a variety of events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events. This is a fantastic opportunity to be part of a brand-new venue from the ground up.

Role Overview

As the Venue Security Manager, you will provide leadership for all aspects of security and emergency management at the venue. You will be confident in assessing a wide range of security risks, including counter-terrorism risks facing events, crowded places, and the venue's assets.

We are committed to developing our people, and as part of this role, we will offer a significant investment in training courses with University of Cumbria (Advanced Diploma Counter Terrorism Risk Management).

Key Responsibilities:

• Provide tactical leadership for all security-related risks at the venue.
• Collaborate to set goals and objectives for the venue security teams.
• Create, review, implement, and update policies and procedures for the protection of customers, employees, and our assets.
• Work with the events team to plan events, specifically assessing, documenting, and planning mitigation measures for any identified security risks.
• Liaise with local stakeholders and regulatory bodies such as the Local Authority, Licensing, Police, and other emergency services.
• Manage and review the Protective Security Improvement Activity and maintain a good working relationship with the local Counter Terrorism Security Advisor.
• Collaborate with the Corporate Security Director to support and develop group-wide security initiatives and training.
• Manage the contracted venue event security and stewarding provider, including auditing their compliance with the services contract.
• Oversee the venue's medical provision by working collaboratively with the Event Medical Provider and auditing their compliance with the services contract.
• Manage the Security team to respond to the needs of the operational departments within the venue.
• Handle the employment of security staff, including permanent, casual, and contracted staff, where appropriate.
• Provide operational support in Event Control, including monitoring of CCTV, fire systems, and radio communications systems.
• Coordinate planned and proactive internal and external security patrols.
• Assist the Duty Manager during events in case of an emergency.
• Liaise with visiting production security for any breaches of house policy or procedures.
• Investigate safety and security-related incidents, including producing reports for any insurance claims.
• Work in plain clothes if required.

Key Skills and Experience

• Level 5 qualification in Security Management (or equivalent vocational training/experience).
• Previous management experience, preferably in the events industry, hospitality, police, or military.
• Demonstrated problem-solving skills.
• Current SIA Frontline Guarding or Door Supervisors Licence
• Current SIA CCTV Licence.
• First Aid at Work Qualification.
• Ability to take control of an emergency incident, such as an evacuation, and remain calm under pressure. Confidence in dealing with difficult situations, including those involving conflict.
• Excellent customer care skills.
• Proficiency in Microsoft Office applications.

Desirable

• FREC 3 or FPOS First Aid qualification.
• Crowd management experience.
• Safety Officer or Fire Officer training.
• SCaN and Act Awareness training for Operational Managers.
• Membership of the Security Institute or a similar professional body.
• Additional Requirements
• ASM Global requires all security staff to be vetted in accordance with BS7858, which includes:
• 5 years of employment verification.
• 6-year credit search.
• Proof of ID & UK right to work.
• A valid SIA license or basic disclosure/ACPO check.
• Coverage of any 31+ day employment gap.

Due to the nature of the role, there will be a requirement to work weekends, evenings and public holidays.

Inclusive Workplace

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.