Senior HR Advisor

Following recent promotions within the team, we are looking to recruit an experienced Senior HR Advisor to join our team based at full time at our support centre in Speke.

You will join anenergetic team,responsible forworking with both retail colleagues and managers in 750 stores nationwide, providinggeneralistHR telephone advice for a high-volume case load.

We are looking for a model of best practise who can focus on de-escalating any HR issue to mitigate the need for a formal process. This role will act as the point of escalation for the Shared Service Advisors as well as be well as being the main point of contact for line managers.

The day to day role will;

• Advise, support, and guide on all aspects of the colleague life cycleincludingemployee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management
• Coach and develop a team of Shared Service Advisors in their day-to-day activities in a fast-paced working environment
• Be able to offer advice via telephone rather than in person
• Balance multiple priorities ensuring a smooth solution to any ER cases
  
  
  

To be successful, youll have:

• Experience in a Senior HR Advisor role, managing a high volume of requests
• Workedwithin a commercial setting which places emphasis on a pragmatic approach to finding solutions
• Up to dateworking knowledge of employment legislation and be able to practically apply HR best practice
• Theabilityto multi-task in a fast paced, reactive environment with multiple stakeholders at any one time
• Strong Microsoft Office skills, confident using in house tracking and reporting systems
• A friendly, supportive, and empathetic approach, but equally, a willingness to challenge or question, when necessary, while making informed, fact-driven decisions.

Wealso offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality & much more!Check out our full benefits here https://careers.bmstores.co.uk/our-bm-benefits/

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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