House Porter

Promote People are recruiting a live in House Porter for this historic Estate in Kent.

Salary £23795 plus rent free apartment!

Hever Castle, a historic 13th-century double-moated castle, was once the childhood home of Anne Boleyn, the second wife of Henry VIII. The castle's rich heritage is complemented by its modern offerings, including a thriving hotel operation and a range of event spaces, making it an ideal venue for weddings, special occasions, and corporate functions.

The estate is nestled within 125 acres of stunning award-winning gardens, offering visitors a breathtaking backdrop of natural beauty and history. Whether guests are exploring the picturesque grounds or attending a function, Hever Castle provides a blend of history, luxury, and exceptional service in an unforgettable setting.

Great package and environment!

• Salary £23,795
• On call bonus £200 per month
• Rent free one bedroom flat, with subsidised utilities.

Overview of Role:

We are recruiting for a “live in” House Porter with shared responsibility for security, to work alongside a team of dedicated professionals who strive to exceed customers’ expectations. You will need a hands-on approach and enjoy being part of our Estates Team.

The successful candidate will be confident in dealing and communicating with customers and visitors. You will be able to liaise and communicate with internal staff as well as external suppliers during events to ensure their smooth running and that customer expectations are met.

This is a role that will require a good level of fitness as you will support the set-up of functions across the site from weddings to private dining functions. The successful applicant will support the Hotel operation from helping guests with luggage to checking guests in and offering advice on the local area. During the winter months you will support and contribute with the maintenance team with the general upkeep of the building and estate.

The ideal candidate for this Live-in House Porter role at Hever Castle should exhibit a blend of the following traits:

• Proactive Attitude: A self-starter with a positive, can-do mindset, capable of working independently as well as thriving in a small, fast-paced team.
• Warm and Friendly: You should be approachable, enthusiastic, and committed to enhancing the quality of service, which in turn elevates guest satisfaction.
• Customer-Focused: Comfortable and confident in meeting and greeting guests, ensuring that their first and lasting impressions are positive.
• Strong Communication Skills: Excellent verbal communication in English, with the ability to interact effectively with guests, colleagues, and suppliers at all levels.
• Interpersonal Skills: The ability to relate to and get along with people from all walks of life.
• Physically Fit: The role demands good physical fitness for tasks like transferring luggage and setting up furniture for events.
• Organized and Methodical: Capable of working systematically and efficiently, particularly when time-sensitive tasks need to be completed.
• Flexible and Mature: A mature, adaptable approach to your work, ready to take on various responsibilities as needed, especially in a dynamic environment.