Hospitality & Events Coordinator

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

• Assisting in developing and ensuring delivery of a varied programme of events, including an appropriate marketing plan, to generate additional income and develop new audiences for the property and its satellite sites
• Proactively seeking new functions business and responding to enquiries
• Forward planning with management team and other staff and volunteers to ensure that functions and events operate efficiently and effectively
• Ensuring the efficient set up and delivery of all functions and events with excellent standards of customer service in line with client requirements.
• Ensuring that volunteers, staff and contractors brought in to deliver events or hospitality services adhere to the Events Manual guidelines
• Delivering events on time, within budget, that meet (and hopefully exceed) expectations
• Setting, communicating and maintaining timelines and priorities on every function / event
• Providing motivation, direction and support to functions and events staff and volunteers
• Acting as Duty Manager
• Managing equipment and supplies (such as banqueting furniture, catering equipment and supplies, cleaning equipment and supplies, laundry) to ensure the operational efficacy of all aspects of functions and event delivery.
• Ensuring that RBBM and NTS websites are kept up to date particularly with regards to events listings.
• Working with the property team to create interesting and appropriate social media content
• Working across departments, assisting with marketing activity to promote the property.
• Actively promote the events programme through the design and production of marketing material.
• Applying for grant funding or sponsorship for events as appropriate