Payroll Administrator

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

MHR is a leading provider of Payroll and HR solutions, serving customers across various public and private sector industries. We pride ourselves on delivering exceptional service and value to our customers, ensuring their payroll runs smoothly and efficiently. As we continue to grow and expand our operations, we are seeking a talented Payroll Analyst to join our dynamic Managed Services team.

Our team embodies a culture of supportiveness, friendliness, and of course, hard work, while also knowing how to enjoy ourselves and have fun! We foster an environment where collaboration thrives, enabling us to achieve our goals with enthusiasm and positivity. Whether it's tackling challenges together or celebrating successes, we believe in building strong bonds that make our workplace not only productive but also enjoyable and fulfilling.

As a Payroll Analyst within our Managed Services department, you will play a crucial role in delivering accurate and timely payroll processing services to our clients. Working collaboratively with a team of payroll professionals, you will be responsible for managing the end-to-end payroll process for a designated portfolio of clients.

Do you excel in customer service or are you experienced in payroll administration? Your search ends here!

No payroll experience? Don’t worry, we offer fantastic training to help you get up to speed!

Role Responsibilities:

• To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments.
• Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels.
• Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data.
• Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy.
• Identification of payment or data errors.
• Efficiently manage your schedule and tasks to prioritise workload and meet deadlines.
• Provide customers with regular updates and relevant information regarding payroll-related matters.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.