Comms Ops Business Support

Role - Comms Ops Business Support

Salary - £120 - £125 per day

Job Purpose / Overview

The CommOps Business Support will administrate the effective and efficient provision of professional support services to a CommOps Programme Area and the wider management team. The job holder is expected to act primarily on their own initiative ensuring the smooth operation of the office and effectively managing senior stakeholder requirements. The role will require additional administrative responsibilities such as collecting data and data entry. The role may require additional administrative responsibilities such as helping with the running of the Training Centre.

Contextual Information

CommOps is comprised of the Commissioning Directorate and the Pre-Operations Function.

The role of Commissioning is to design and undertake tests, to determine if components and systems are capable of safe and reliable operation. To ensure that the plant can meet the business plan objectives and to hand over the station for commercial operations. Commissioning is comprised of Delivery, Authority, Operations and Maintenance.

The role of Pre-Operations is to ensure that the people are trained and that the equipment, facilities and documentation are ready for when the site starts generating electricity. Pre-Operations comprises of five programmes: Operations, Engineering, Work Management, Performance Improvement, and the Technical and safety Support Programme.

This role requires good organisational and administration skills.

• Confidentiality when dealing with sensitive information


• Compliance with health, safety, environment and other statutory requirements relevant to this role


• Ability to work independently and be proactive


• Ability to communicate effectively with various levels of the organisation and externally


• Ability to deal with difficult and varying enquiries

Day-to-day contacts include managers, peers and clients. Close liaison with other Administrators will be essential.

Principal Accountabilities

• Arrange meetings and co-ordinate booking of rooms, arrange travel, accommodation and hospitality as required.


• Provide diary and itinerary management


• Prepare meeting packs and record and produce minutes for key business meetings


• Maintain data/records so that information is readily available and easily accessible


• Maintain confidentiality of all information


• Keep in touch with team members when they are working in other locations and report issues/ take actions for response as appropriate


• Respond to phone/email enquiries to/ from wide range of external parties etc


• Prepare letters, documents, ensure reports are well presented


• Cover for reception in the Training Centre

Knowledge, Skills, Qualifications & Experience

Knowledge & Skills
Essential

• Good organisational skills (flexible/organised/methodical)


• Ability to work independently and be proactive


• Excellent communication/interpersonal skills notably with various levels of the organisation and externally


• The ability to work as an integral part of a team contributing to team success, communications and a positive working environment


• Flexible approach with the ability to multi-task and work on own initiative


• Previous team support experience


• Discretion - confidentiality when dealing with sensitive information


• Attention to detail with the ability to effectively manage tasks through to completion


• General administrative knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems)


• Use of Outlook or similar diary/email application; Microsoft Office - Word, Excel, Power Point