Experienced Fine Dining Waiter Required for the Aston Villa Football Club Season 2024/2025

Constellation Platinum is looking for experienced waiters to support and grow our exclusive front of house teams in Birmingham. We are looking for a knowledgeable, confident candidate who has enthusiasm for hospitality and would like to expand their skill set and accelerate their vocation.

Constellation Platinum is a brand within the Compass Group that provides a front of house team to selected premium restaurants & suites in flagship venues. We operate differently from others as you can choose the frequency that you work, meaning you have control over your schedule. We offer VIP roles ranging from 10 to 40+ hours per week, this can be altered at any time making the role perfect for those who are looking for flexibility.

As a part of the Platinum team, you will be encouraged to expand your skill in food knowledge, drinks service and guest relations through our onsite masterclasses.

Working Hours

We are looking to hire an experienced fine dining waiter to work in one of our fine dining restaurants at Aston Villa Football Club for the season 24/25.

You must be able to commit to 90% of the games to qualify for this role.

However, in this flexible and active role, you can pick and choose your other shifts as you please across our portfolio.

Role responsibilities

Daily tasks may include:

- Providing excellent customer service to our guests

- Creating and maintaining great relationships with guests

- Working as a cohesive team

- Upselling premium food and drink options

- Wine waiting & wine pairing with menu dishes

Requirements

- Over 18s only

- Able to commit to 90% of the match days for the season 24/25

- 12 months of waiting experience

- You are confident in the steps of service for an à la carte restaurant

- You can confidently take food & drink orders

- You are confident in loading, carrying, and unloading a tray of drinks

- You are confident in suggesting wine to pair with a meal

- You are confident in presenting, opening, and pouring both wine & champagne.

- The ability to remain calm and collected when busy

- Confidence to interact and build relationships with colleagues & guests

- Cocktail knowledge

- An understanding of fine dining food terminology & menu descriptions

As an active role, you must be comfortable with walking and standing during the majority of your shift.

Why should you work with us?

- Great opportunity to be part of the match-day buzz and work in a fast-paced environment

- Competitive pay, paid weekly

- Be part of a great, supportive team

- Gain some great transferable skills and work experience

- Receive full training in Health & Safety, Hygiene, Manual Handling that are recognised industry-wide.

- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.

Once you have applied using our short application form our recruitment team will evaluate your application and be in touch via email. If successful, you could be a part of our VIP team within a few days!