Spa Manager

Become the Next Dynamic Spa Manager at Champneys Tring!

Are you ready to lead with energy and expertise in a world-renowned luxury spa environment? Champneys Tring is looking for a passionate and experienced Spa Manager to join our team and elevate our guest experience to new heights.

About Us:

At Champneys, we pride ourselves on delivering unparalleled spa experiences, and we need a dynamic individual with a proven track record in the spa industry to guide our team. If you thrive in a fast-paced, wellness-driven environment, this is your opportunity to shine.

Your Role & Responsibilities:

As Spa Manager, you will be the driving force behind the smooth and successful daily operations of our spa. Your leadership will inspire a team that consistently delivers exceptional service and ensures our guests leave feeling revitalized and rejuvenated.

Key responsibilities include:

- Leading day-to-day spa operations with precision and excellence.

- Building strong professional relationships across departments, ensuring seamless collaboration and maintaining the highest business standards.

- Managing team dynamics with grace, resolving conflicts, and overcoming challenges to foster a positive working environment.

- Prioritizing staff training and development, ensuring our team provides exceptional service and exceeds client expectations.

- Strategically managing spa operations within budgetary limits while maximizing cost-effectiveness.

- Driving retail and treatment sales targets, motivating the team to achieve success.

- Conducting regular spa inspections to maintain top-tier cleanliness, presentation, and operational standards.

- Developing and executing a recruitment strategy in partnership with management to build an outstanding team.

Health & Safety Leadership:

At Champneys, the safety of our guests and staff is a top priority. As Spa Manager, you will:

- Ensure strict compliance with health & safety protocols, including fire safety and hazardous substance handling.

- Guarantee all staff are trained and qualified to provide treatments and classes safely.

- Take full responsibility for Health & Safety within the spa department.

Your Knowledge & Expertise:

To excel in this role, you will need:

- A deep understanding of treatment procedures and spa products, tailoring services to meet each client’s unique needs.

- Familiarity with the skills of your team to assign tasks effectively and maximize their strengths.

- Proficiency in Fire, Health, and Safety Procedures, ensuring a safe and compliant working environment.

Perks & Benefits:

At Champneys, we believe in nurturing not just our guests but also our employees. We offer benefits designed to help you feel happier and healthier inside and out, including:

- Health, Wellness, and Wellbeing incentives

- Access to Champneys experiences, such as overnight stays and ultimate spa days

- Discounted stays for you and your loved ones at any of our hotels or resorts

- A Complimentary Spa Day after completing your probationary period

- 50% discount on Champneys products and great savings on partner products from Elemis and Clarins

- Discounted health club membership

- Access to Merlin Entertainments attractions

- Opportunities to participate in motivating and rewarding colleague events

- Introduce a Friend bonus scheme

- Long Service celebrations

- Free parking and professional uniform provided

Qualifications:

We’re looking for a candidate who meets the following criteria:

- NVQ Level 3 in Beauty Therapy (minimum requirement)

- Spa Management qualification (preferred but not essential)

- Experience of running a spa

- A good overall standard of education

If you’re passionate about leading a team, providing world-class client care, and making a real difference in the spa industry, we want to hear from you!

Join us at Champneys and take your career to the next level with an iconic brand that’s all about wellbeing and excellence.

Salary: Dependent on experience. UK residents only