Junior Collections Specialist with German (She/He/They)

Miejsce pracy: Warszawa

Your responsibilities

• Collect and recover client receivables ensuring timely invoice payments and preventing overdue situations
• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
• Meet weekly/monthly collection targets and service level agreements (SLAs)
• Report on collection activities and present progress in recovering receivables for your designated portfolio
• Forecast cash flow, monitor past-due levels, and assess risks and opportunities
• Build and maintain professional relationships with clients through regular communication and exceptional service delivery

Our requirements

• Fluent German and English, B2 level required (both written and spoken)
• Strong communication and interpersonal skills essential for contacting clients email and phone in a B2B (Business-to-Business) setting
• MS Office Excel knowledge
• Strong attention to detail and analytical skills
• Effective time management and task prioritization skills
• Ability to work in a hybrid mode from the office located in Warsaw city centre (2/3 days per week)

What we offer

• Using foreign language and new technology solutions daily, cooperating with various global Clients.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• integration events
• no dress code
• coffee / tea
• leisure zone
• extra social benefits
• shopping coupons
• sharing the costs of tourist services
• sharing the costs of tickets to the movies, theater
• employee referral program
• charity initiatives

Recruitment stages

• Online application
• Phone interview
• Online tests (optional step)
• Interview with your future Team Leader and Recruiter
• Welcome to Accenture!

Accenture Operations

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

When applying please enclose the below statement:"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."
Check out all our job vacancies at our website: www.accenture.pl/operationswarsawAccenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Location: Warszawa, PL

Posted Date: 10/19/2024